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JAMESHARDIE.COM

Pro Exterior: Customer Reviews

Likely to Recommend
93%
Professional & Organized
92%
Communication
93%
Clean & Safe
83%
Randy W. Powell OH
The sales process was long, took me about 2 years to make a decision and come up with the money. But the sales rep was patient and always helpful. I shopped a few vendors before choosing Pro Exterior. Overall satisfied with the experience, but not "over the moon" if you will. Love the product.Some quality and communication issues.
Steve & Louise T. Columbus OH
I would recommend them to a neighbor or friend, but I would forewarn them about some of the issues we encountered.
John T. Pickerington OH
I am very satisfied and happy with the work.
Mark E. Hilliard OH
The Pro Exterior crew was great. The project was finished a couple days ahead of schedule due to the hard work by the crew. The house looks wonderful - couldn't be more pleased.
Jo C. Columbus OH
Excellent people, excellent workmanship, and a wonderful job!
Emily C. Upper Arlington OH
Great company to work with. Brought in a large, capable crew who got my job done swiftly.
Gary S. Plain City
Everyone at Pro Exterior was great to deal with. They were all professional and very helpful. The crew that did the installation were outstanding. I was greatly impressed with the quality of the workmanship. Wish we had done this years ago.
Greg M. Upper Arlington OH
Dan in Sales and Riley in Project Management were great. End product is great. But the process was PAINFUL. Lots of issues with the crews' quality of work and consistency across the job causing a lot of re-work and delays. APCO acknowledged and fixed everything but it took a lot of communication and patience.
Pat O. Upper Arlington OH
My home was very non-descript at the beginning. It's an older home and it didn't stand out. After consulting with the salesperson and agreeing on colors and design, it's one of the cutest homes in the neighborhood. I couldn't be more pleased with the outcome.
Roberta H. Upper Arlington OH
It was hard on everyone because we had torrential rains for two weeks that pushed us back.
Dan H. Columbus OH
This was a difficult project, replacing the cedar siging on a fraternity house. It took six months just to get it approved but once they started work, it went fast and they did a really nice job.
Al S. Upper Arlington OH
APCO installation was done on time, with a high quality product, by experienced and polite installers. They were concerned with the final product and how it looked and my satisfaction. Everyone kept me well informed and always left the job site picked up and orderly. I would recommend them to anyone.
Jeff W. Gahanna OH
I really appreciated how smoothly the process was, end-to-end. Apco was helpful in walking me through decisions about the job. The construction crew was experienced. I would recommend.
Don M. Westerville OH
Excellent attention to detail. They dealt with the few mistakes made by us and them very professionally. We are so pleased with their work we are planning to use them again on another project.
David B. Dublin OH
APCO is a top-notch company. The quality of their work is superior. They get the work done on time and with an incredible attention to detail. The crews are professional and courteous throughout. APCO really wants the customer to be completely satisfied with their work. I would recommend APCO to anyone who wants to install James Hardie products on their house. The installation of James Hardie siding and trim on our house was done extremely well. It is a very professional job that many of my neighbors have complimented us on. Another house 3 doors down hired a "cheaper" installer for James Hardie siding and trim at the same time we started our project. Their project is still going on 2 months after ours is finished. The difference in workmanship is obvious and dramatic. The worst part for our neighbors is, in addition to their endless delays, they are ultimately spending more money than us because they keep having to fix poor workmanship and buy additional, unplanned materials. I am so glad we chose Apco (and our neighbors wish they had)!
Customer Reviews provided by:
Guild Quality