Northern Pacific Exteriors: Customer Reviews

Northern Pacific Exteriors not only delivered exactly what they promised but also exceeded my expectations. I need to get pictures of my house, as it is so beautiful. My neighbors walk up to admire their handiwork. They did an amazing job, paying super high attention to detail. The thing about this particular contractor was that there weren't many surprises. Even when they found things they needed to fix because of the condition of the house, they let me know, and the estimate was exactly on the mark. I did not feel they were surprising me with anything and were right on the mark. They were very transparent, honest, and reasonable. An example would be that they replaced my roof and siding. The house was a major fixer-upper. It needed everything replaced. When they went to replace the roof, they found rotted panels, which I kind of expected. When I spoke to my neighbors who had their roof and panels replaced, it sounded like they paid a lot for the panel replacement. It wasn't until I started talking to my neighbors about other contractors that I realized how honest and fair they were.

They more than exceeded my expectations in all facets of the jobs.

Everyone from start to finish was unfailingly helpfully, friendly and professional. We could not have envisioned a better experience.Starting with the salesman who helped us with our roof and siding colors, made suggestions on trim ideas, window orientation and the extra details. Even though we took a lot of his time between phone calls and meetings to come to our final decisions, he was unfailingly patient. We changed our minds so many times and each time he smoothly rolled our updates into the final project.We really appreciated the daily phone calls and updates from the office once the projects started. We were never left hanging or wondering what was next. All of our concerns were handled promptly and in a friendly and professional manner.The on-site project managers were awesome!! We actually missed them when the job was completed. They were knowledgeable, dedicated, patient, and had high professional standards in the work both they and their crews completed. We had so many questions that probably took them away from their work, but they always stopped to address our concerns. The construction crews were dedicated and professional - they knew what they were doing and did it to a tee.

The salesman was great! He explained everything and no hidden cost or games of any kind. The crew was also great. They were clean, professional, and very respectable. I would hire them again on future projects.

The staff and construction crew were fantastic! The office staff were responsive and understanding (despite the challenges we created in changing our minds). The construction crew were friendly and positive even while re-siding our house in the driving rain (and snow!). We have gotten many compliments on their work. I highly recommend Northern Pacific Exteriors!

My wife and I experienced a high quality installation of new siding to our home. The owner who we met with to discuss details, etc was very knowledgeable and a great listener. Ben was the Prohect lead, did an amazing job and the final product speaks for itself. A+

Outstanding quality of work that will increase my home value and last for decades. Looks like a brand new home! The crew that resided my home were very professional and courteous.

We recently had a new Siding installed on our home by Northern Pacific Exteriors. I must say that this company has their act together. The workers showed up on time each day, were very skilled at what they do and took the time to do it perfect. We also had a call each day from the project manager to see how things went that day and advised us of the next step. In my opinion skilled workers employed by the company and daily communication with the project manager is a rare commodity. We are extremely pleased with our Siding and would highly recommend this company.

We are very pleased with our new siding by Northern Pacific Exteriors. We have had strangers ask us about our siding and where we had it done, and many compliments from our friends and neighbours. The staff was very professional, and it was a positive experience overall.

Their customer service and quality of workmanship, is the best I've ever experience. I would highly recommend them to anyone, needing a roof and siding. They are not the cheapest, but by far the best. They are a true value, of what I received.

I love the workmanship that was completed on my house. I feel secure that it will last

Northern Pacific Exteriors more than exceeded my expectations. Their level of professionalism and attention to detail were outstanding.

Northern Pacific Exteriors are professional and the workers are very nice. The workers were great and easy to talk with. We received a call every night updating us. We would absolutely recommend them.

Every aspect of the project from sales, to the final wrap up was professional and courteous. Issues were resolved quickly and without dispute in the working relationship.

They are a very professional company and they pay attention to the finer details of your home.

They are wonderful company to work with. They are organized, on top of everything and very friendly. They constantly checked in with us to make sure we were happy. We are excited and happy with the work and that we choose them as our option. They did a wonderful job.

The service recovery was great. They provided a quick response. The job captain was pleasant, but he was inexperienced.

See No.11

The whole experience was very satisfying. The sales people and install crew were very professional. I had good communication throughout the process. I would hire them again.

I would highly recommend Northern Pacific to anyone needing work done, the job looked great, the staff was excellent things could not have gone better nor could the job have been done any better