Better Built Siding and Windows LLC: Customer Reviews

I think they did a great job at a very fair price.

The owner and the workers were always nice and polite. However, that is not enough when you are spending a lot of your hard earned money. Unless you have money to throw around and don't care about the fine details, you may want to choose another contractor. My project for siding took three months...one due to rain, two because I made them redo the back of my house due to crookedness, shoddy work and poor water protection at the base which was promised (and I am still not 100% satisfied with), three I think they were too busy and I was often an after though project. I had to constantly message and text and call to get things done. My door bell was placed at my eye level....I am 5'9". framing and trim on windows were so crooked my neighbors came and told me to make sure I saw it. My stuff....for example my sprinkler system box was just thrown in the yard and trampled on and covered in dirt. I am still picking up nails and pieces of siding and wood in the yard as I work on my landscaping. And now, just two months after completion...parts of the siding and or caulk are coming apart. I sent a text, no response. My french door they put in was not supposed to have panes....I was told the owner would come change. After a month of trying I finally realize he aint coming. From far off the house looks good.....but for me that is not good enough.But....the owner is very polite and seems like a nice guy. Just didn't quite follow through on promises, hard to communicate and get responses and I feel like I paid way to much money and don't have a quality result.

The scheduling for this project was impossible because of the weather, the sides of my house had to be removed and replaced. When they could start, they finished the job quickly and beautifully. I truly didn't think my house would look so great. They crew leader even removed and redid some work that was done on an afternoon he left early. The next morning when he returned, he started replacing the parts he felt were not up to his standards, without comment from me. That morning, it was hailing for about 20 minutes. He had his crew wait, and then finish the project. I would hire them again tomorrow if I had the need. Penny at their office is a magician!Thank you for making me proud of my house again!!!

The highest rated contractor at the Hardie Board site... Excellent work and very competitively priced. Our home looks better than it did the day we purchased it 32 years ago.

I had a roof replaced due to a hail damage claim, then I had the 30 year old siding replaced with Hardie board. Much of it was on the second story. They then painted the the entire house.Everything turned out well, I am very pleased and highly reccomend Better Built.

I only replaced the siding on a portion of my home but it looked fabulous. I wish I could have done the entire house.

They do great work, communication lacking. We had to contact them for updates on starting project.

We received quotes from three James Hardie Products certified installers and Better Built is who we chose for our project. Robert Guice (salesman) was personable and answered all of our questions without a strong sales pitch. Our biggest concern was knowing that the Hardie product would be installed correctly. Better Built provided a professional installation resulting in a beautiful exterior on our home. Questions were answered promptly and any concerns were corrected immediately and without argument. We have recommended Better Built to our friends and neighbors, one of whom has contracted with Better Built to have their siding and windows replaced. We couldn't be happier with our choice to use Better Built Companies for our siding project.

Very satisfied with the job and the price. Robert (the owner) kept all of his promises and followed up on things that I requested. Low pressure, honest sales.Please note that my home is a larger than average job for Better Built, which makes my experience more impressive.

From start to finish, the Better Built team was very professional. They were good at giving solutions to problems that my wife and I had to decide on. The crew was absolutely fantastic with their workmanship and cleaning up every day. Everything was really perfect. We were very, very impressed.

They did a great job. They did what they said they would do and in a first class way.

The project he did for me was a very very good project. A little communication from Roger would be great. I am a subcontractor so we had a roof start because I do commercial and this is residential. In commercial my hard dates are the start and finish dates and we are tied strongly to those. In residential it is a little loser and I had to live with that. I have already recommended them.

Better Built Siding & Windows remodeled our home with HardiePlank Lap siding. We were very pleased with the quality of service from Better Built from the start. Better Built provided the best proposal and then followed that up with exceptional service, communication, and quality of work. We were so impressed with the attention to detail and quality of service that we have now contracted with Better Built for some additional remodeling work. The owner, Robert Guice, provided the original quote for the HardiePlank project and has been involved throughout the remodeling process. The customer service has been absolutely exceptional! We would gladly recommend Better Built for your home remodeling/construction project!

I was really pleased with the outcome. If I had of know that it would look this good, I would have done it sooner. They were here for 3 days, cleaned up everyday, and did everything that they said they would. I am happy with it all.

Better Built is a company that I would definitely recommend. The experience and professionalism was clearly evident in all involved in the process. We were especially pleased with Todd Giese, he was at the job site multiple times a day ensuring that everything worked properly. The installers that Better Built employs are tenured and very experienced, friendly and most importantly they make sure the job site is cleaned daily before they leave.

They did a fantastic job and now my neighbors drive by and say how beautiful my home looks.

We chose Better Built for our window,door, and siding project after getting quotes from 8 other companies. We had an unusual request for a siding width pattern that many other companies were not that interested in doing, however; Robert embraced it with enthusiasm. All the staff that were on our property were extremely respectful of our landscape and cleaned up every day before leaving. We threw in a couple of small add on projects, and they were scheduled in and completed quickly. I would recommend this company on any home remodel project!

We were so impressed with Better Built. We found them on the James Hardie website. They replaced all wooden siding on our 1978-built house, including installing staggered shingles on the gables. All trimwork was excellent. We felt like we were getting a unique blend of craftsmanship plus an eye for aesthetics. Robert the owner, Pablo the installer, and Emelio the painter were each wonderful to work with, willing to collaborate to make sure we got the look we wanted. All the workmen on the job were pleasant, competent craftsmen and high-quality individuals to have around. They made sure we were happy with everything. We feel like we have found a quality contractor and will use them if we have another project. Our neighbors were universally complimentary and impressed with the results.

The Better Built crew knew just what they were doing, worked quickly, and did a very professional job. Debris from the work was picked up and hauled off, and the yard left clean. The Hardie Board siding makes the house look so much better.

I believe that my experience with this contractor may have been atypical, based on other information I have. However, I can't recommend them.