Better Built Siding and Windows LLC: Customer Reviews

Likely to Recommend
Professional & Organized
Clean & Safe
Heather V. Grapevine TX
The owner and the workers were always nice and polite. However, that is not enough when you are spending a lot of your hard earned money. Unless you have money to throw around and don't care about the fine details, you may want to choose another contractor. My project for siding took three due to rain, two because I made them redo the back of my house due to crookedness, shoddy work and poor water protection at the base which was promised (and I am still not 100% satisfied with), three I think they were too busy and I was often an after though project. I had to constantly message and text and call to get things done. My door bell was placed at my eye level....I am 5'9". framing and trim on windows were so crooked my neighbors came and told me to make sure I saw it. My stuff....for example my sprinkler system box was just thrown in the yard and trampled on and covered in dirt. I am still picking up nails and pieces of siding and wood in the yard as I work on my landscaping. And now, just two months after of the siding and or caulk are coming apart. I sent a text, no response. My french door they put in was not supposed to have panes....I was told the owner would come change. After a month of trying I finally realize he aint coming. From far off the house looks good.....but for me that is not good enough.But....the owner is very polite and seems like a nice guy. Just didn't quite follow through on promises, hard to communicate and get responses and I feel like I paid way to much money and don't have a quality result.
Maria W. Dallas TX
I was very satisfied with the work. The crew was polite and efficient my only concern was delayed in starting the job and the lack of communication with scheduling.
Geary M. Mesquite TX
The scheduling for this project was impossible because of the weather, the sides of my house had to be removed and replaced. When they could start, they finished the job quickly and beautifully. I truly didn't think my house would look so great. They crew leader even removed and redid some work that was done on an afternoon he left early. The next morning when he returned, he started replacing the parts he felt were not up to his standards, without comment from me. That morning, it was hailing for about 20 minutes. He had his crew wait, and then finish the project. I would hire them again tomorrow if I had the need. Penny at their office is a magician!Thank you for making me proud of my house again!!!
Don W. Mesquite TX
Company was prompt and attentive to any issues raised. Great, quality work done by team and finished project exceeded my expectations.
Mike K. Dallas TX
The highest rated contractor at the Hardie Board site... Excellent work and very competitively priced. Our home looks better than it did the day we purchased it 32 years ago.
Peter G. Dallas TX
I am very pleased. The crew worked well together and the owner kept an eye on things.
Robert D. Dallas TX
I have dealt with a lot of Contractors on the remodeling of my home thru the years.Far and away Better Built was at the top of the list.Good folks and did a Great job.RD
Tim R. Dallas TX
I was very pleased working with Todd Giese, he did a very good job, was very professional, and followed up with any concerns or questions I had.
Charles W. Southlake TX
I had a roof replaced due to a hail damage claim, then I had the 30 year old siding replaced with Hardie board. Much of it was on the second story. They then painted the the entire house.Everything turned out well, I am very pleased and highly reccomend Better Built.
Susan C. Carrollton TX
I only replaced the siding on a portion of my home but it looked fabulous. I wish I could have done the entire house.
Doug S. Sachse TX
They do great work, communication lacking. We had to contact them for updates on starting project.
Stacy H. Grapevine TX
We received quotes from three James Hardie Products certified installers and Better Built is who we chose for our project. Robert Guice (salesman) was personable and answered all of our questions without a strong sales pitch. Our biggest concern was knowing that the Hardie product would be installed correctly. Better Built provided a professional installation resulting in a beautiful exterior on our home. Questions were answered promptly and any concerns were corrected immediately and without argument. We have recommended Better Built to our friends and neighbors, one of whom has contracted with Better Built to have their siding and windows replaced. We couldn't be happier with our choice to use Better Built Companies for our siding project.
John V. Coppell TX
Very satisfied with the job and the price. Robert (the owner) kept all of his promises and followed up on things that I requested. Low pressure, honest sales.Please note that my home is a larger than average job for Better Built, which makes my experience more impressive.
Chris B. Dallas TX
My expectations were exceeded from start to finish.
David D. Grapevine TX
Better Built provide good work and a quality product. Met expectations and delivered on a timely basis.Better Built replaced the upstairs siding to the existing add-on room and replaced all of the soffit and fascia for the entire house.
Mike S. Coppell TX
From start to finish, the Better Built team was very professional. They were good at giving solutions to problems that my wife and I had to decide on. The crew was absolutely fantastic with their workmanship and cleaning up every day. Everything was really perfect. We were very, very impressed.
Rich K. Rowlett TX
They were some of the best contractors I have ever dealt with. They did a great job. They did even more than they said they would. They were pleasant to work with. I highly recommend them.
Judith H. Dallas TX
This company is THE BEST. Not only did they do a terrific job of installing the siding, but they were also tidy and courteous.
Jeffrey K. Grapevine TX
They did a great job. They did what they said they would do and in a first class way.
Jim C. Coppell TX
The project he did for me was a very very good project. A little communication from Roger would be great. I am a subcontractor so we had a roof start because I do commercial and this is residential. In commercial my hard dates are the start and finish dates and we are tied strongly to those. In residential it is a little loser and I had to live with that. I have already recommended them.
Customer Reviews provided by:
Guild Quality