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Legacy Remodeling INC: Customer Reviews
Likely to Recommend
Professional & Organized
Clean & Safe
They are very good overall, and we will use them again.
Project Manager, Alan, was absolutely the best to work with. He made himself accessible by phone and email; he was always prompt in return calls, texts or emails. He was fair when negotiating extra work or credits for work eliminated from the scope of work. He was always professional: knowledgeable, informative, punctual when meeting. He was also interesting conversation and has a good sense of humor. Alan was a pleasure to work with; he represents Legacy well.
I don't feel like the communication is the best there and the follow through on communicating the project. The communication piece needs to be better. They need to do better with communicating with their customers.
Legacy Remodeling was fair and professional. I am extremely pleased with the work. I designed and built my own house but could not come up with the time to re-side the nine dormers when it came time to do this. We had one little issue when the work was started and this was fixed the next day. I believe our dormer residing project was someone unique and difficult because of the 12:12 pitch and the concrete tile roof but the workers were very quick to come up with ways to do the job well and efficiently. It is difficult to let others work on something that I have put so much time into but I will consider using Legacy again and will highly recommend them because of the fantastic work.
They showed up and got the job done. With other contractors it's like pulling teeth to finish the job. They are the best contractor I have ever worked with. I am a multi home owner and a small business owner and I deal with a lot of contractors. They were on time and on budget.
McKees Rocks PA
They stuck to their schedule and kept us updated on the progress of getting us scheduled. They provided a good work crew and we are very happy with them.
Moon Township PA
Paul Skivington did a fantastic job from start to finish on our project.We are quite pleased and quite proud of our "new" 28-year old home.
The sales person does a good job of explaining options and pricing. Once contract is signed, it is a different story. The company as a whole has terrible communication skills. We had to call them when nobody showed up on the start date. After getting a second start date, nobody showed on that day and we had to call and inquire again. On the third date, the crew finally showed up. The crew had some hiccups but by far were the best at communicating with my wife and me. We have multiple projects planned over the coming years at our house but will not be using legacy.
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