James Hardie

Thinking about Re-siding your home?

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Why Choose a member of the James Hardie contractor alliance™ program?

The James Hardie Contractor Alliance Program is designed to match homeowners with professional contractors from around the country, who are trained and available to help you meet your needs for siding repair and replacement. In an effort to provide the highest level of service, customer satisfaction surveys are initiated on every James Hardie project installed by a Preferred Contractor using GuildQuality—a 3rd party customer satisfaction surveying service.

What is the contractor alliance program?

Prior to being recognized as an Elite Preferred or Preferred Contractor, James Hardie considers all of the following:
  • Compliance with Installation Best Practices
  • Professional Sales Approach
  • Satisfactory record with the BBB or other Accredited Agency
  • Satisfactory credit report
  • State Licensed
  • Fully Bonded*
  • Liability insurance $1,000,000 per occurrence
  • Workman’s compensation Insurance*
  • Satisfactory background check with past clients
* Where required by law


100% Hardie Badge

Awarded when you achieve a HardieTrim® board attachment rate of at least 90%

Commitment to Excellence Badge

Earned when you complete all best practice installation web modules.

Design Excellence Badge

Awarded when you achieve a differentiated products attachment rate of at least 50%

Homeowner Recommended Badge

Awarded when you achieve an average GuildQuality 'Likely to Recommend' - All Time score of at least 95%

Superior Finish Badge

Awarded when you achieve a ColorPlus® attachment rate of at least 75%

Years in Program Badge

Populated with the actual number of years of continual Contractor Alliance program membership