I could write a novel about how many times no one would get back to me for weeks. When you call you get a full mailbox and literally have no way of reaching the company while you are trying to get a job done. It was a new form of human torture dealing with this company. I have never left a complaint before nor have I ever experienced such horrible service. I am a business manager myself and unless Elizabeth is the owner she should be let go. She will bankrupt your company. I had multiple postponements that were not communicated to me until the day AFTER the job was supposed to start. I literally called almost everyday for the days leading up to the job start because no one had reached me yet to go over the details. Almost every time I called the "mail box was full". When I was actually able to leave a message I didn't get a return call. Even my emails went unanswered for many days....until I finally got a response AFTER the job was actually supposed to start. TWICE this same thing happened. Shame on me for not switching to another company the first time around. Eric the salesman was helpful but once you sign on the dotted line you end up dealing with the office staff which is horrendous. The quality of the crew is limited as well. Forgot to replace our address light, needed to redo a section and also left boards will nails hanging on our roof at the end of the job.