We had a fantastic first encounter with West Quality when we resided, added insulation, and replaced the windows on the north and west sides of our home in early 2022. Our second job in the fall of 2023 with them fell well below the standard they had set on the first job. The front door was installed incorrectly and had to be redone. The request was to complete the house using the same materials and finish however vinyl windows were ordered and used instead of aluminum clad. Basement casements were unfinished mdf instead of melamine covered like the first job and also had to be replaced. Luckily I was on site and watching to prevent other errors such as mounting the new windows to far in or out to match the thicker walls resulting from more insulation. Overall the fit and finish was not nearly as good as the work done in 2022.