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Alco Products: Customer Reviews

Likely to Recommend
95%
Professional & Organized
95%
Communication
91%
Clean & Safe
90%
Christian T. Gaithersburg MD
They were very professional and were great to work with. Any problems that arose were addressed.
The workmanship was good, The work was done on time. They were supposed to install an outlet on the exterior of the house, but they didn't. The contractor was sick. They offered a credit, but they weren't able to keep up with the paperwork. That was lost in translation. It ended up being a minor disagreement at the end of the job.
Greg C.
The sales process was very good and low pressure, and the work quality was excellent. They attempted to use a lower quality material at one point that I happened to notice (and they corrected after I brought to their attention), they tried to charge for agreed upon work that wasn’t completed (and they corrected after I brought to their attention), and their demands and insistence to pay within 3 days (despite the contract allowing 30 days) were unprofessional (especially considering the billing mistakes I found). At the end of the day, we’re happy with the work, but I would encourage customers to not feel pressured to pay sooner than necessary in order to make sure they’ve carefully reviewed every single line item in the bill.
Reston VA
The owner, Zak, was great to work with. He was very thorough, patient, and made sure we got what we wanted.
Alexandria VA
There are things they could improve around project management and communications, but we were generally happy with the work.
Alice L. Washington DC
They did a beautiful job. They were very helpful and very professional.
Steven L. Silver Spring MD
The Alco team was efficient and professional. Jose is a good team leader.
Brian C. Alexandria VA
We highly recommend Alco. The sales rep was the most responsive and provided the best sales proposal of the three outfits we interviewed for this job. The demo/installation crew arrived on time, were polite and professional, and worked their butts off to get the job done on schedule.
Peter J. Fairfax VA
Alco completed the work in a timely manner and kept me informed during the process.
Matthew H. Washington DC
Alco Products Company, Inc. was extremely professional in helping me get my project accomplished. Once it was approved, they took every acre to make sure it was perfect.
Christopher G. Kensington MD
I was super happy from start to finish. I would use them again in a heartbeat. They took care of everything, although it was fairly complicated with solar and asbestos panels.
Brian U. Rockville MD
Good experience and would work with them again - Overall they showed up when they said they would - worked thru all the issues we had. It was a fast quality install
Peter B. Springfield VA
ALCO is an overall great company to work with. From sales to the project execution, they are reliable and open. Ensure that you detail what you want and what they can, can’t, and won’t do, and you will be a very happy client.
Eric R. Alexandria VA
Professional and courteous from initial conversations through completion of the job. Skilled at their work and delivered what they promised. We are very happy with the results of our siding and window project.
Brigett F. Washington DC
Tim and Jose were great!
Milton A. Poolesville MD
The work was done very well. I am extremely pleased with the results. There are two problems that I have. One is that it took longer to get the work done than expected. The other problem is the existing materials are still in my driveway after two months.
Bernard B. Chevy Chase MD
Excellent work. The product quality is very good (Marvin, Hardie, Provia). The installation was done very well and to my exact specifications.
Mark S. Eillicot MD
We were extremely impressed. They were artisans. From top to bottom everyone was professional and friendly. They took the time to talk to us and show us what they were doing from the salesman to the end of the project.
Chuck A. Silver Spring MD
Project includes installation of siding & windows. The siding is near completion, Windows scheduled to start in about a month. (Delay in windows due to supply chain issues). Siding looks great with a couple of punch list items yet to be completed. Tim the project manager has been responsive to issues that have arisen. Garcia's crew did a very good job of installing the Hardie siding
Evan M. Potomac MD
Alco Products is a fantastic company. High quality people and work. One of the things I most appreciate is their attention to detail. I would strongly recommend them to friends and family!!!
Customer Reviews provided by:
Guild Quality