My siding was damaged during a storm, but not all of it. Insurance was going to pick up the bill for a portion, and I was going to pay for the rest so we could upgrade our homes look a bit. I had Amazing Siding & Windows come out for an estimate, and let them know at the time that my insurance would be picking up at least part of the bill. They told me at the time that they would help work with insurance during the process, which was a huge selling point for me, and ultimately one of the reasons we selected Amazing Siding to do the work.Everything seemed great until my insurance adjustor started asking me questions about some of the costs in the estimate that they provided. I was not sure how to answer all of his questions so I gave him the number for one of the sales guys that gave us the estimate.... The salesperson ignored my insurance adjuster's call for weeks. The adjuster got frustrated with this, and reached out to me to see if I could get someone to call him back. I called down to the office and explained what was going on, and the person on the phone told me that they do not deal with insurance adjusters. I let her know that the sales guys said they would during their pitch, and she took down a message for the salesrep.By the time my insurance adjuster got his questions answered, the work had already started up and my old siding had been removed and taken to the dump. It turns out that based on the answers insurance received from my salesrep, they would need a sample of my old siding to pay the full amount I anticipated they would pay... but since all of the siding was already gone, they would not be able to pay it all.The work crew was really nice, and did a great job on the siding. I've noticed recently that the front door they installed seems to not have enough support in the threshold, but otherwise looks good.Overall, everyone at Amazing Siding & Windows was very nice, until you need to ask them anything outside of their norm. They were never rude to me, but my insurance adjuster told me that they were rude to him, and difficult to work with. I would totally understand if as a business they choose not to deal with insurance, but don't offer to do so during your sales pitch and then be difficult about it when the time comes.