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JAMESHARDIE.COM

Elite Exteriors LLC: Customer Reviews

Likely to Recommend
97%
Professional & Organized
97%
Communication
95%
Clean & Safe
93%
Chris C. New Berlin WI
Happy about the siding choice and the time Elite Exteriors spent to walk through the project - unfortunately the crew frequently failed to deliver expectations.They shared that they will make it perfect...our impression was to make the job quick.Early excitement was overshadowed by annoyance and regret.
Chris F. Mequon WI
We had a woodpecker problem and needed to replace our siding. Ryan from Elite answered all our questions and stopped out to our house twice to show us samples and help us choose materials. We went with Hardie Board. When the old siding was removed it became apparent why we had a woodpecker problem - OSB rot. Elite's crew replaced all the rot and the sheathing was as good as new, all at a reasonable price. The house is now wrapped to prevent further rot. The new siding looks great and no more woodpeckers.
Jim S. Waukesha WI
After deciding to stay put in our house instead of building new, we knew the first phase of our remodeling would need to be the exterior... replace the roof, gutters, downspouts, windows, siding, and landscaping. After an exhaustive amount of research on companies that provide these services in SE Wisconsin we decided to interview the TOP 5. Knowing this would be a very big and expensive project it was important that we get a good vibe and trust the company we choose. (Early in the process, before doing much research, we got a bid from an actual con-man-scammer, who had been convicted for scamming and stealing! Yes, they're out there, so be careful.) When we interviewed Ryan from Elite it was very apparent that he knew his stuff and was a transparent, straight shooter. He helped educate us on the different materials to choose from and why some are seemingly more expensive at the beginning but are a better choice in the long run. After researching again we soon realized everything Ryan told us was absolutely correct! We are SO glad we decided to go with HARDIE siding and FULL REPLACEMENT MARVIN WINDOWS! The entire process was fast, the disruption was minimal, the communication was great, the materials used were superior, the crew was friendly and conscientious, and the price was very fair! They did an excellent job on our front porch and exterior doors also! I can honestly say I would HIGHLY RECOMMEND ELITE EXTERIORS to anyone in need of some exterior updating. You won't be disappointed.
Eric A. New Berlin WI
Generally, we are pleased with the service provided by Elite.
Jose M. Kenosha WI
They were good people, and the installer was a good guy.
Mimi H. Mequon WI
We commissioned Elite Exteriors to replace the existing cedar siding with James Hardie products, on our Tudor-style home, on recommendation from a neighbor, who had had Elite replace their siding. Ryan, the sales person, understood our goals of keeping the appearance of our home pretty much the same, while substituting a siding that would be much more resistant to woodpeckers and erosion, without the need for frequent painting. He was very professional, really seemed to know what he was talking about, and the estimate came in at close to half of what we had been quoted from a different company. He had us take our time, to make sure we chose a color we would be happy with, and explained the different options for materials quite well, including the James Hardie stucco panels. He took great attention to detail, in terms of the various trim options. We also had concerns about a long-standing water leak over the basement walls in one area of the home, and Ryan did his best to address that concern, in mapping out plans for the re-siding. Jose, the crew chief, was very responsive if we had any concerns, and he and his crew showed up on time, and worked long and hard days, in what was often very inclement weather. We went over the project with both Jose and Ryan close to completion, when they both made sure that everything was done correctly, and ended up with a beautiful product, which we hope will wear well, as expected. The job site was cleaned up very well each day, and the guys made sure to place the dumpster and equipment trailer in the driveway, such that we could negotiate getting our cars in and out of the garage without issues. All in all, a great experience.
Kathy N. Colgate WI
The crew worked very hard and they listened to everything I said. They cleaned up well and in the end, they went around the whole house to inspect it with me. It was just perfect, everything looks brand new. I am really happy with it.
Laurie B. Hartland WI
It was a pleasure to work with Elite Exteriors. We are very satisfied with the home project they completed for us.
Joaquin A. Milwaukee WI
It was a true pleasure working with Elite Exteriors LLC. I have been looking for years for a contractor to do as they say or just show up. They did as promised. They were quick, clean and responsible. I highly recommend them. Now I see why they are so highly rated.
Samuel S. Sussex WI
Everything working with Elite was really nice sales consult to install. Any issues we had were caused by being a difficult customer, and Elite was very accommodating working with us through a variety of on the fly changes. The installation crew was professional through and through.
Brent M. Franklin WI
Sales process was very smooth, construction process hit a snag but was able to work it out with Elite, great value, quality of work was excellent.
Ted B. Cedarburg WI
We didn't get what we were being sold!
Kelly N. Dousman WI
The worksite crew was amazing. Very positive and always working. I was very pleased with how our home looks.
Brandee M. Oconomowoc WI
Ryan was very professional and his crew did an awesome job replacing our siding, and knocked out the job so quickly and did a great job picking up the job site each day (which we are very grateful for since we have two young children and we didn’t worry about them getting hurt) We absolutely recommend them to anyone looking for work on their home.
Chad C. New Berlin WI
Well clearly the cheapest quote is not the best solution. I feel as if I’ve had to micromanage to make sure the quality gets done right... the house was 3/4 done and the costumer service Dept was ”telling” me they were marking it as complete... this review info came before the job was even completed... all in all, I’m glad we got the work done but not real crazy about the whole process and how certain items were handled... example they did a new roof then did the siding and tore up the brand new roof... just does seem like a polished company in my honest opinion!
Eric S. Waukesha WI
After a bit of a bumpy start due to internal Elite communication, the crew was off and running. They were there from start to finish with the exception of one rainy day. Cleanup could have been handled a little better. The result is a fantastic looking home finished with a quality product.
Bill E. Cedarburg WI
Receive a quote quickly and all questions clearly answered. Work started on time and any issues resolved as they surfaced.Owners were responsive to all my questions and fixed immediately any issues I may have had. Great company to work with and friendly.
Allen L. Menomonee Falls WI
Very professional, organized and thorough. Crews were also friendly and cleaned up work site daily.
R.S.C. Waukesha WI
The project turned out great. We are happy and the neighbors are happy too!. Glad to recommend Elite
Brad D. Cedarburg WI
We are extremely pleased with our house. Elite Exteriors went above and beyond, adding extra details to our front entrance that were exactly as I envisioned them. They even stopped by on a weekend to make sure our project was moving along to our satisfaction. I would highly recommend Elite Exteriors for any project.
Customer Reviews provided by:
Guild Quality