Hatch Homes: Customer Reviews

While the product is great, the customer service and follow up from the organization has been disappointing.

They were easy to work with and attentive. They got in a got out as they said they would.

Everything was done very excellently. Everything was done professionally and to my satisfaction, but more importantly also my wife's. I had to wait a long time for the project to start, but once it was started, they worked and worked until it was done. After pulling off the old siding, they found large areas of unprotected parts of the house that needed to have sheathing put on it. They replaced a the damaged door frame with a new window as requested. They answered any questions that I had sufficiently and to my satisfaction. I have no regrets and would gladly recommend them to any of my friends.

The quality and attention to detail made the project a complete success.

Great crew and supervisors. Very professional, humble and hard workers.

We choose Hatch Homes to replace our vinyl siding with James Hardie fiber cement siding. The owner, Bill Gayler, has exceptional technical knowledge of the Hartie products; he readily answered any questions concerning our project, and also provided a detailed quote.The project manager, Arnaldo, and the siding team were fantastic, working diligently every day to quickly complete the project. Along with installing the siding they also repaired several rotted window sills, and some plywood sheathing.Once the siding project was completed we noticed that the window trims needed touchup painting due to the size difference between the old vinyl siding and the Hartie boards. Bill sent his painter to do the second floor trim painting so that I did not have to climb a ladder. We highly recommend Hatch Homes for any siding work that you might need. Their technical knowledge and skill set is second to none.

Hatch Homes is wonderful to work with. They are knowledgeable and professional and did a great job.

The entire Hatch Homes team was professional and courteous throughout the entire process.

I would recommend Hatch Homes to anyone seeking quality and professional service for your exterior needs.

Hatch Homes was timely, responsive, and professional. They showed up on time, as promised, and did a quality job. I thought that the price was fair. They also helped us in understanding all that was entailed.

This team is tops in my dealings with contractors for home improvement projects. You should include them in your short list of folks to review for your home siding projects.

We found them to be very professional. Everybody was courteous, nice, and very easy to work with. They were very easy to do business with. They had excellent workmanship. Their work was definitely top-notch. We absolutely recommend them to anybody. We would actually use them again if we needed to.

Very professional company and so is the labor force on the job. I highly recommend Hatch Homes for all your siding needs.

Recent experience with Bill and his team was very pleasant. The house looks brand new and the overall project we are very happy with.

Hatch Home was really great. They did a wonderful job. I can't say a bad thing about them.

Thanks to Harch Homes, our house looks brand new!

My wife and I had the pleasure of working with Hatch Homes. The process took 2 weeks and they transformed our home into a work of art with arctic white siding and black windows and black gutters. The entire process was seamless, from having our introductory call with Bill, to establishing our goals, all the way through to execution with Arnaldo and his team. The team arrived on time every morning and was very efficient and professional. Arnaldo was singlehandedly responsible for tweaks to the project that delivered a spectacular outcome. We would highly recommend siding replacement / gutter replacements for any future projects.

From the initial contact I made on their website to the completion of the 3 week project the communication from these folks was unprecedented. My biggest stress from home renovations is always feeling like I don’t know what’s happening, not so with Hatch Homes.

Bill's team did a great job of installing and understanding any unique challenges and waited to confirm all details with us for a successful project.

Hatch Homes did an exceptional job of informing me of how the installation process would go. Being in Quality Assurance for many years, I could envision the process. Unfortunately, the first round of installation did not go well. They failed to adhere to requirements of installation, in short the initial team failed to install the siding correctly. This issue led Hatch Homes to removed all evidence of the first installation team, and start all over again with a new installation team. This reset caused a delay in the installation process. With a hurricane bearing down on the east coast I was very apprehensive about my house being exposed. Hatch Homes did everything they could to protect my house. The second installation team was exceptional! They were extreme professionals who knew exactly what to do. My house was not standard or typical with many many variances. The installation team did a magnificent job of meeting my very stringent needs for perfection. The Mountain Sage color with white trim coupled with the location of my house has made my 25 year old house look brand new. I feel it is better protected from the harsh moist elements of Eastern Virginia . I highly recommend Hardi Plank and Hatch Homes.