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MasterCraft: Customer Reviews
Likely to Recommend
Professional & Organized
Clean & Safe
My house is a totally new with all new James Hardie and plastic trim Mastercraft did a excellent job and in a timely manner thanks a lot!!!
MasterCraft was first-class in everything they did. They were professional, courteous, and flawlessly executed the project.
South Easton MA
Professional company with serious workers and a clear emphasis on quality workmanship.
The workmanship of MasterCraft was excellent. I was very happy with the attention to detail and the effort to make sure the project was done correctly. The importance of doing a good job showed.
very please wth workmen and job - hopefully will stand up as promised !
Mastercraft were excellent. Not only did they do an excellent job with a challenging project (residing an 1850 home) they were courteous, attentive and took pride in their work. The latter being a hard to find quality these days. I have no hesitation whatsoever in recommending them to others.
In some areas the quality of the work was very good and in others areas poor. In addition, communications were lacking resulting in significant rework and the project took much longer than necessary.
Really pleased with the Hardie board product and the look, and have received many compliments. My dissatisfaction is a result of the other work and extra work. Contractor utilized the wrong insulation for 4 inch stud walls (insisted in using fiberglass suited to thicker walls, priced several multiples over the cost that I could have purchased the material for had I been able to get to Home Depot without creating a delay claim on my part). The over-thick fiberglass then had to be compressed to fit in my walls, resulting in the same R-value as the 4-inch insulation would have provided per the product literature). Crew also neglected to pack fiberglass around the window frames, even after I showed them directly what I wanted to be done at an exposed location (this was discovered through a void on the interior wall around the window casing after the work was completed). Also hired a poor painting contractor (nice fellow, but did not provide good cover over previously painted wood and left it somewhat streaky).
We are very happy with the services that MasterCraft provided. We replaced windows and siding (with James Hardie), garage doors, shutters and gutters and are very happy with the results. John O'Brien and his crew were really exceptional, constantly in communication with us and we stayed on time and on budget! We highly recommend their services.
I got many prices for the job, and John's price was very good and competitive. He worked with me in a timely manner, set up an appointment, and went over everything. They were there every day and were pretty impressive to this day and age. The final result was beautiful and I love the way my house looks. John was very patient and excellent. Many of the neighbors have been coming up to me and asking who did the house. It is a huge improvement to the neighborhood.
MasterCraft installed a new roof, Hardie siding, gutters, fireplace re- pointing, trim work and Painting. We are very happy with the results and the speedy turnaround. John O'Brien schduled us to accomodate a summer time frame and it worked out perfectly. It is like we have a brand new home. John was very patient and took the time with us so that we chose the best colors - which is a huge decicion. the product is superior and we would recommend to anyone looking for any of these services. Thank you John, his team and MasterCraft!
My experience with Mastercraft was all about respecting my project. They did what they said they were going to do in the appropriate timeframe. They were responsible, and clearly took pride in what they did. This was a large project and they made it easy.Beverly Cummings
I had a number projects done, breezeway and chimney besides the siding, John the owner, oversaw those projects to make sure they were done in a timely and professional manner. He was able to put it all together and make it happen as, MasterCraft crew was working on getting my siding done. They were very helpful and very efficient. They did quality work.
I was 100% satisfied with the quality of work done on my home. I would recommend MasterCraft to anyone who's looking for a home improvement contractor. All work was done as promised within the time frame I was given.
My experience with MasterCraft was very satisfying. They were very professional and the workmanship was first rate. The job was done timely and there were no surprises.
I purchased a rental that needed severe TLC and brought MasterCraft in to give it an external facelift and to improve its energy efficiency. The materials were top notch and looked great. They installed with real craftsmanship and took the inevitable hiccups in construction in stride. Great communicators (every day!) and showed up on time, stayed all day, worked hard. The result was a really high quality job that looks tremendous. I would recommend them without hesitation.
MasterCraft and John O'Brien, in particular, were wonderful to work with. The product and project were well explained. The project was completed in a timely fashion and was billed in an amount that did not exceed the estimate. They were consistently responsive to questions and concerns. I am very pleased with the results and happy that I chose MasterCraft.
Very happy with the work Mastercraft did. Showed up on time and completed job on schedule. The Crew worked from early morning till dusk. The owner John O'Brien on top of his game.
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