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Nelson Exteriors: Customer Reviews
Likely to Recommend
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Clean & Safe
Nelson was fantastic to work with and we would recommend them to anyone. The Project Manager, Dustin, was providing constant updates, they kept the work area clean, completed the job on time, and their pricing was good.
Our experience with Nelson Exteriors was excellent. Our house had the original LP chipboard siding that was recalled in the 90's and the time finally came to have it replaced. Nelson did a complete residing job with Hardie siding/trim and a full paint job. Dustin was our project manager and did a great job communicating with us regarding scheduling and progress where we were never caught off guard, especially considering that our project got stretched out due to bad weather and low temperatures. That made the communication and scheduling aspect even more important, and we never had an issue. Having experience in home construction and renovation I have a pretty critical eye, but when time came for our carpentry and paint walk-throughs there was hardly anything to put on the punchlist. Communication and quality of work were excellent and I highly recommend Nelson Exteriors.
Nelson Exteriors was referred to me by a number of people on the NextDoor neighborhood site, and was already in their recommended section for satisfied customers. We have received many compliments on our house after they completely repaired, resided and painted the entire outside of our home. I obtained 4 estimates, and not only was Nelsons the least expensive, but they included several things the competition did not. Everyone was helpful, friendly and professional. The project manager came to the site every day, and talked to me numerous times while the house was being worked on to make sure we were all on the same page. I feel they went what I would consider "above and beyond" in their scope and duty. I would use them again without hesitation, and highly recommend them.
Quality work at the price quoted. No one tried to "up-sell" us and the workers who came to our house worked hard to complete the job in a timely manner. I would recommend this company to anyone needing their siding replaced.
I had a good feeling about Scott when I met him. He was very personable and he listened to me. He followed up in a timely manner and gave me a fair quote compared to other companies I tried. My project manager Lazaro was great too and kept me in the loop every step of the way. My house looks great and I will definitely recommend them.
Excellent in all areas. No flaws.
I would highly recommend Nelson Exteriors to anyone doing a large project. Their customer service is warm and professional, and their work is impeccable. They take the time to do it right and to check in with you every step of the way. They were receptive to all of my questions, concerns, and last-minute changes. Based on previous renovations, I had no idea it was possible to come out of such a large project feeling so pleased. My house looks beautiful and I appreciate it every day.
We were pleased with the work and are likely to recommend this company.
They did what they said they were going to do, they followed up on questions, and they tended to special request.
Nelson Exteriors gave us new siding on our house and painted the brick and siding. Their company did a fantastic job from start to finish and they were very professional. We really wanted one company that would do everything and Nelson Exteriors really impressed us and paid attention to every detail.
Great company to work with. Staff is helpful and courteous. Work was done in a timely, professional manner. Crew took care of touching up anything that was missed. Will use them again. Would definitely recommend their services.
Scott Nelson did a wonderful job working with us to plan the project. My advice would be to ensure, from the beginning, that the assigned Project Manager is aware of all agreements made with Sales to avoid issues and misunderstandings during implementation.
Nelson Exteriors really blew all expectations I had out of the water. Their service from start to finish was extremely professional. I could not have asked for a more smooth transaction.
Overall the experience was great from getting the quote, to the planning and the execution. They were very professional and their quality of work shows in the final product.
Workers appeared to be experts in their craft and did not seem to mind my watchful eye. The carpenters and painters worked with excellence. I would recommend that when you get your quote though, that you pre-negotiate any possible "what if" scenarios and get them in writing. You can negotiate a better price than you get it you wait to discover you have missing sheathing or rotten wood that needs replacing. I personally failed to confirm the storm door as a part of the package since I was changing colors. I found out near the end of the job that it was not included as a part of painting the "whole house". Nonetheless, the quoted job was performed with high quality workmanship, As well, we reached an amiable agreement on the few extras discovered. If and when I found any small thing after completion, I called the foreman Lazaro and it was handled with a smile 'to my satisfaction". I would use them again and would recommend to a friend.'.
The job was completed several days earlier than expected. The cew was very professional throughout the process.
I thought they were very professional and did a great job.
I interviewed several contractors for the job. It was a very big job and cost was a factor and I also wanted good quality work. From the very start Chris spent several hours with me before he even tried to make a sale. The others contracting companies just wanted to make a sale. He cared about making my home more energy efficient and taking care of my needs. I am super happy with them.
Very pleased with the entire experience. Very thorough and cleanup was great. Especially happy with Jesse and her paint crew! Prices were broken out and detailed, and any questions I had were answered promptly. Would highly recommend this group.
We enjoyed working with Nelson and felt they were very responsive to questions and did excellent work. We are considering using them for additional projects and would recommend them to others based on their work and professionalism.
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