Opal Enterprises, Inc.: Customer Reviews

Likely to Recommend
Professional & Organized
Clean & Safe
There is something significant and meaningful in creating lovely homes for people. Opal understands that. It is my pleasure to recommend them.
Rick P. Naperville IL
They did great work with good workmanship.
Jane S. Plainfield IL
If asked, i surely would recommend Opal.
Great experience and outcome - house has been transformed!
David S. New Berlin WI
Some of the workers didn’t take Diane seriously - treating her as someone who didn’t understand/need to understand the work being done. Quite the opposite is actually the case.
Amazing craftsmanship and a wonderful crew. I love the job they did.
Bhavesh P. Elk Grove Village IL
They had done such a good job with the first job, I used them for a different job.
John Burr Ridge IL
I wouldn't say Opal is perfect, but will say there are better than most residential contractors I've worked with in the past. I feel the management and sales side is a well oiled machine, and makes sure the customer is happy but I feel there is some room for improvement on the workmanship side. Don't get me wrong, they are better than most.
The doors are definitely a 4. The siding is probably a 3, and the windows a 2. I would not recommend them.
I was unhappy because they used scaffolds to put my siding up, and I have cement stairs. My stairs came loose, and they told me it was normal wear and tear. I did ask the project manager to repair them, but he gave the same response, saying it was normal wear and tear. I am now having to fix and issue that they created.
Kaitlin A. Oswego IL
Opal was fantastic to work with! Jack the PM was responsive and communicative! Indre and Kristen in the office were great. Mirek, our on site foreman, was the best of the bunch. What a quality craftsman!!
Phil M. Naperville IL
Very professional work. I am very pleased. Work was done on schedule.
Awesome experience. Cannot recommend them enough!!
Joan P. Glenview
We were highly satisfied in every aspect of Opals Enterprises, Inc's work from the office to the onsite support and management. I would highly recommend them to anyone interested in windows and siding.
Great customer service and results for our project. VERY satisfied and so glad we went with Opal. Money well spent! I get so many compliments on our house.
Byron L. Naperville IL
Outstanding experience with OPAL and the workers Will definitely recommend to friends and family. Great job OPAL! Very satisfied customer.
Everyone was friendly and did a great job. There were a couple of instances where the drawing didn't go with the way the job site was going but they made adjustments and everything looked really good.
Lynee F. Naperville IL
From the first sales visit to the end of the project, they were professional, on time, cleaned up and did a great job. They made sure anything that wasn't what we thought should be, was made it right.
Jeanne D. Winnetka IL
Skilled professionals from the estimate, delivery, installation & clean-up. Great office communication and prompt response to inquiries and concerns.
Matthew G. Naperville IL
4.5 StarsOur project with Opal included re-siding and re-trimming our home with James Hardie Fiber Cement. We opted to include window and door crowns and sills to the front of the house, including the garage. We selected Deep Ocean for the siding color and Arctic White for the trim. In addition to the siding, we added a front portico to improve our home’s entryway and gable vents to add some extra character. Finally, we also opted to replace our front stoop for the portico to rest on (third party).The team at Opal was amazing to work with. We started out with Ryan (our sales rep) who walked us through options and shared some ideas on the design. Ryan came out a second time to answer our questions as we shopped around, and gave us an awesome walkthrough of what it would look like when complete. We decided to go with Opal because we really liked how their previous projects around the neighborhood turned out. We found that Opal was a bit more expensive for siding, but with all the additional options including the portico, their estimate came out around the same as other companies. We signed their digital agreement (which was really convenient) and kicked off our project.Ryan confirmed our production date and finalized all the details with us the week after signing. We felt pretty good at this point. It had rained A LOT this spring and the company we selected to pour our new front stoop was severely backlogged. Opal planned to start work in June and was actually ahead of their production schedule. We decided to move forward with Opal starting work early and catching up when the stoop was poured to build the portico.Tear down of the current siding began, and the crew was super great to work with. Steve, Jack, Mirek, and team were top notch. Mirek, who was on site every day, really is a pro at siding and building porticos. The final product looks amazing. Jack really helped us navigate through issues that popped up and gave us expert options to fix them right away.One major issue that came up was the front stoop delay because of weather backlogs. Opal was EXTREAMLY flexible and finished the siding and came back out to complete the portico when the concrete was poured and fully cured (one month later!). We were pretty stressed out about it and Steve and Jack worked around it. Thanks Opal. Electric for the portico was an issue, too. We had to run electric separately as Opal did not have electricians on staff. Opal has very skilled staff, and I would recommend they cover all trades if possible to provide a full turnkey service.Overall, we are very happy with the work Opal did. I would recommend Opal for anyone looking to install James Hardy Fiber Cement. They have it down to a science and their work looks amazing! Very glad we went with them for our project.Matt and Kate
Customer Reviews provided by:
Guild Quality