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Polar Bear Exterior Services Solutions: Customer Reviews
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Overall, the experience was refreshing, timely and pleasant. A good experience. All my neighbors are jealous!
Overall wonderful experience working with Polar Bear Exterior Solutions! The install crews did an awesome job replacing the siding, one window and new gutters on our home and were very friendly, courteous, caring, helpful, communicative, dependable, prompt, and skilled. From the Management, Sales Team, Field Crews, to Office staff it was apparent to us that Polar Bear really cares about the products and services they provide. We appreciate the great work they did and would highly recommend Polar Bear Exterior Solutions to anyone!
Federal Way WA
This installation of my HardiePlank siding went smoothly, and Brian & his crew were friendly and cooperative throughout. The whole area was cleaned up upon completion.
Polar Bear made this project run smoothly and my old 1948 house looks so much better. I was impressed by the speed of the work crew and how well they cleaned up everything afterward. My only regret is that I wish I would have had Polar Bear install new doors at the same time.
Polar Bear replaced my siding and gutters. The crew was very courteous and made great progress each day. All work came at the quotes I was given and my yard was left completely clean of debris. I opted to have primer siding so I could have a custom paint job done. When getting my paint quotes the paining company was so impressed to see how well my siding was installed, making their job easier. They wanted to know who did the work, because they were so excited to see such a good installation job.
Mt Vernon WA
One thing that did happen, but wasn't their fault. We had drainpipes added on. They had to come back and fix our gate because it blew open, and destroyed one of the downspouts. They came out and replaced it and fixed it within a week. Everything was fine. The project manager came to do his final review, and I showed him what had happened. They fixed the latch on the gate so it wouldn't happen again, as well as replaced the drain pipe.
We engaged Polar Bear Exterior Solutions to do a full exterior renovation: new roof, gutters, windows, doors and siding. Every person we worked with was professional and knowledgeable. We are extremely happy with the quality of the products used, the installation and how we were treated.
Joesia, Scott, Anthony and Chris from Polar Bear completed a prefinished James Hardie siding installation on my multi-level home. They tore off the old LP Inner Seal siding, and replaced some rotted OSB with new plywood. They wrapped the house with the James Hardie wrap, and sealed all penetrations. They blocked around the windows, electrical, and hose bibs, placed flashing over the penetrations and at the base, then placed siding square and level on all sides of the house, including numerous pop-outs with intricate fitting. They then sealed it with color-matched caulk. They did a fast, high quality job. I commend this crew and recommend Polar Bear Exterior Solutions for your siding needs.
The company was very courteous, professional, and hardworking. I thoroughly enjoyed the crew that I had.
I'm super happy with the work that I got done.
DES MOINES WA
I loved our installers and the material. They were on time and worked over if they had to. The siding is stunning, and the office staff worked with us very well. Although, the work was started in March, there are still products stacked by our driveway that haven't been picked up.
I cannot say enough about them. The crew was professional, friendly, fun to have around and worked hard. I cannot say enough about them. We ran into issues with the house, which had nothing to do with Polar Bear Exterior Solutions, and everyone has been really helpful to resolve those issues. They are one of the best companies I have ever worked with.
Everything was fine. The only thing I found that was disappointing is they broke one of my yard lights while they were doing the work. I can glue it together no biggie but it would have been nice if they had said something and offered to glue it together. They also cut the screen on one of my windows. It is small and minor, but I wish they had said something about how they cut it. Other than that, it was fine.
Would highly recommend Polar Bear , Excellent customer service, good quality work. Very happy with project.
MOUNT VERNON WA
The staff was professional but their scheduling needs improvement.
Very professional, extreme quality, and incredibly great crew. I am very pleased.
I would like to give them 5 stars. They were fast, efficient and my project is beautiful. The customer service was outstanding, they were kind and courteous at all times. They also made sure to follow safety guidelines due to the pandemic and we felt very safe even through COVID.
I had a very bad problem with water damage in the front of my house. It was a very difficult project and they did a great job figuring out what needed to be done. They did a great job at matching the rest of my house so I didn't have to redo the whole thing.
Mt Vernon WA
I was REALLY impressed with the quality of both the product and service. Anthony was SUPER nice!
Polar Bear is a great company to work with, the sales person who came out answered all my questions and concerns with the process of of the job and the materials to be to be used.
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