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JAMESHARDIE.COM

Southern Home Services LLC: Customer Reviews

Likely to Recommend
96%
Professional & Organized
97%
Communication
96%
Clean & Safe
92%
JOHN C. CHARLOTTE NC
The crew was on time and worked steadily even in 90-degree heat. They only stopped for lunch and kept going again until the evening. They were friendly, professional, and they knew how to do their job. The supervisor of the worksite was very good and helped with any problems that arose.
SEAN M. Charlotte NC
SHS did a wonderful job on siding and window project on our home. From the first consultation to completion we were in good hands. Professional and friendly team that did a great job!
ADAM G. MATTHEWS NC
We had an excellent experience with Southern Home Services. We would highly recommend this company for your next project!
KEN S. Charlotte NC
The Project Manager would not communicate, would not return calls/texts for days. The work crew installed the wrong brick molding so the window screens wouldn’t install, then drove off telling nobody. Flashing was installed backwards so some was white, some was off white. There was no project ending walkthrough, just an invoice.An altogether terrible experience.
ANNA M. MATTHEWS NC
Southern Home Services, LLC came out in the middle of a tornado to put my plastic back up on my home.
Betty S. Charlotte NC
Couldn't be more pleased with my association with SHS, from the owner, managers down to the workers, one and all polite, courteous, helpful, communicative and basically interested in delivering my ideals! The end product is beautiful and the process was efficient and relatively "easy". Thank you, SHS!
Jeff G. Charlotte NC
The reason we ended up choosing SHS was because of their approach. There was zero sales pressure, and they spent a lot of time with us answering all our questions and offering suggestions. Their team was very efficient with their work and the quality of the work was excellent. Very pleased with the company from start to finish.
Harmony T. Charlotte NC
I would've given them all fours throughout the survey, but in the course of the project, I asked one question via email. No one responded to that question. Other than that, everything was good. I have already recommended them to friends.
Mike W. Matthews NC
Workers did a professional job, courteous, and on time.
Paul M. Matthews NC
Christian Moon was very easy going, not at all pushy and had all the samples/colors to show my wife and I. He also gave a thorough explanation of the entire process. Would definitely recommend them to my family and friends.
William C. Charlotte NC
High quality Company and work.
Mike R. Charlotte NC
Our experience with SHS was great from start to finish. Already we have highly recommended SHS to many people as we are constantly having neighbors and friends ask who did the restoration of our house. People literally ring our doorbell weekly and ask us who did the work. We are very pleased with the SHS crew's communication skills, dedication, work ethic, attention to detail and quality of work. We love our final result.
Judith H. Charlotte NC
My entire experience with Southern Home Services LLC from beginning to end was excellent. Sales rep, owner, project manager, crew made sure that I was pleased with the project in every detail. The crew and project manager were detail-oriented and took pride in their work on the project. They were knowledgable, professional, respectful, caring, and worked as if the project were their own, even to the tiniest measurement adjustment to make it perfect for them and me!
Jim A. Charlotte NC
SHS was very professional. They delivered on all of their services in a very timely manner. I do feel that the project went very smoothly.
Elizabeth W. Charlotte NC
I just thought that they were fabulous. They were very professional and courteous. They went above and beyond the call of duty.
Matthew J. Charlotte NC
They make my house feel like it is a brand new home!!!
Anthony Charlotte NC
Sean was very professional and did what he said was going to do in a timely manner.
Chris H. Charlotte NC
Southern Home Services exceeded my expectations throughout the entire process. Christian, my sales consultant, was extremely knowledgeable and thorough with his presentation. I felt he had my best interest in mind and never was pushy like some of his competitors. Travis, the project manager, was simply on point. Communication was top notch throughout the entire install process. When the siding install was complete, you could not tell at all that I had workers on site for 2 weeks. Finally, the owner called and personally thanked me for the business. If you are looking for James Hardie siding, save yourself lots of time and call Southern Home Services.
Thomas B. Charlotte NC
Very professional and quality workmanship. They did a fantastic job on our home. We always knew what was going on and are very happy with the communication that we received daily from the project manager (Travis). I would highly recommend SHS to anyone seeking an exterior renovation.
Joseph L. Charlotte NC
In my contact with them while I am out of state, everything went as planned. There were no issues that I know of. The project manager was in constant contact with me.
Customer Reviews provided by:
Guild Quality