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JAMESHARDIE.COM

Siding & Windows Group: Customer Reviews

Likely to Recommend
100%
Professional & Organized
98%
Communication
95%
Clean & Safe
97%
Susan P. Libertyville IL
Prompt, courteous, quality service. Highly recommend .
Mary F. Glenview IL
Siding and Widows group were an artist in the siding industry, they did a fabulous job.
John L. Wheaton IL
Excellent work, but very slow.
Thomas S. Wheaton IL
Overall I am quite pleased with my project results. The salesperson was quite responsive to my questions and the installation crew were cooperative and skilled. I had some added work that needed done and felt the firm was quite fair with the change order cost. Very reputable company in my mind.
Barry C. Palatine IL
Excellent service from Sales to Project Mgmt to Install Crews
Debra H. Wilmette IL
I was very happy with the sales process and workmanship of the staff. Though I wish the project manager communicated with me better before the installation.
Siobhan F. Wilmette IL
Assigned team worked hard and efficiently. Project completed within stated time frame. Working materials were picked up and stored each night before team left. Very pleased with outcome & have received several positive comments from nearby neighbors.
Gene H. Northbrook IL
Our installer, Norbert, was absolutely outstanding in every way. In addition to being a talented installer, he was personable, prompt, and cared about doing a high quality job and having us satisfied every step of the way. There were some alterations that were made along the way and he was receptive and responsive to the changes that were made. We were kept well informed all through the project by Franz, the project manager. He was very fair and responsive to our concerns. Although there were problems in the production and installation of a large storm window, it was managed as well as it could have been and we were very satisfied with the outcome. We would not have had any other company do this work for us and the final product is outstanding. We have already recommended you to two friends who need siding replacement.
J.A.B. St. Charles IL
I've used many contractors over the years. Their entire group was extremely helpful, answered all questions thoroughly, before and during construction. The job was done better than I could have hoped for. It really does look like a new home.
Marty M. La Grange IL
I wish I could give 2 different ratings - 1 for the workmanship, professionalism of the installers and overall happiness with the look of our house and another rating for the communication and responsiveness of the office staff. Our house was "completed" in August, yet there is still an outstanding item despite numerous texts, emails and communication initiated by us for when it will be completed. Communication is horrific and sporadic. I truly hope someone will contact us to finish this project as soon as possible.
Marty M. La Grange IL
I wish I could give 2 different ratings - 1 for the workmanship, professionalism of the installers and overall happiness with the look of our house and another rating for the communication and responsiveness of the office staff. Our house was "completed" in August, yet there is still an outstanding item despite numerous texts, emails and communication initiated by us for when it will be completed. Communication is horrific and sporadic. I truly hope someone will contact us to finish this project as soon as possible.
Brian R. Highland Park IL
installers were great. good attention to detail. clear communication with all involved (installers, project manager / owner). timely responses to issues/problems.
Brian R. Highland Park IL
installers were great. good attention to detail. clear communication with all involved (installers, project manager / owner). timely responses to issues/problems.
Marty M. La Grange IL
I wish I could give 2 different ratings - 1 for the workmanship, professionalism of the installers and overall happiness with the look of our house and another rating for the communication and responsiveness of the office staff. Our house was "completed" in August, yet there is still an outstanding item despite numerous texts, emails and communication initiated by us for when it will be completed. Communication is horrific and sporadic. I truly hope someone will contact us to finish this project as soon as possible.
G.L.B. Woodridge IL
A very high quality of workmanship. An excellent attention to detail.
Harold R. Chicago IL
Fantastic Work. The workmen were thorough and exceptionally knowledgeable about the Hardie Board product. The were also very clean.
Jessica B. Highland Park IL
We began our project with Angelo and he was extremely helpful when it came to describing the materials, providing us with reference addresses to drive by, and building a few renderings of our house so we could get a better visual on what our house would look like in a couple of colors or siding orientations. Once we were agreed on colors, I received a phone call much sooner than expected that they could start the project EARLY! We have a baby on the way and they kept that in mind with our project scheduling which was extremely helpful. The two men on our project were here each day the weather was favorable (even the 95+ degree super humid days and they wouldn't let me bring them anything), they were courteous, they cleaned up the materials each night and organized neatly, and they communicated with us when any issues or unexpected items were encountered. They would also talk with the office who then called us to review anything out of the norm that arose and what the options were to proceed. For the most part, everyone was very responsive and communicative throughout the project. While the estimated install time was 2 weeks and it was completed in 4, knowing that there were some unexpected issues (prior owner installed siding on top of siding so demo time was doubled for example) the house looks amazing and has a whole new look. Very pleased with the end result and the real test will be when the woodpeckers even TRY to come back.
Sara R. Northbrook IL
Great experience! We love the final product.
Patrick D. Lake Zurich IL
We are very happy with the result. It feels like we have a brand-new house. The materials and crew are top notch.
Kerry S. Deerfield IL
After a lot of research, I chose Siding and Windows Group to update my house with new James Hardie siding, trim, facia and soffits.Also added a new kitchen window and new gutters.The craftsmanship of the installers was excellent. They solved all issues they encountered with an old house. They were on time every day (even in the cold weather of March-April) and were meticulous in their work. Very high standards.We have received many compliments on our “new” house.I was impressed by that the owner of the company visited at the start and finish of the project.I had highly recommend them if you are considering such a project.
Customer Reviews provided by:
Guild Quality