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JAMESHARDIE.COM

Solid State Construction: Customer Reviews

Likely to Recommend
95%
Professional & Organized
95%
Communication
91%
Clean & Safe
91%
Morgan E. Hollis NH
We would definitely use Solid State for any future construction projects. From the first day of meeting with Jeff right through the final day of clean up, we were impressed with everything. The final product is amazing- we are still getting compliments from neighbors and passerbys on how much improved the house looks! The workmanship was impressive, with so much attention to detail and finishing touches. We also appreciated how much care the team gave our home and yard, cleaning up every day and leaving it looking beautiful.
John B. Medway MA
They did a great job, quality and timeline. All of the neighbors agree!
John K. Danvers MA
They did great work. They did James Hardy Siding. We did half the house, which took the most beating from the weather in the fall of 2022. We were so happy with how it turned out, we had them come back out for the rest of the house.
Carolyn K. Keene NH
If we bought another house or knew someone who was updating we'd heartily recommend Solid State. Personable, professional, great staff and managers. Everyone should copy their style of project completion.
Stephanie R. Athol MA
We love how our home looks! The siding, trim, and gutters are beautiful. We are looking forward to years of looking good with the James Hardy siding.
Linda W. Lancaster MA
This was a big financial investment for me to make, and I was unsure which material I was going to use - cedar or Hardie plank. Heidi, my sales rep, went over the benefits of both, and I ended up choosing Hardie. Nick, my foreman, and LIsa, my representative, were great keeping me informed of what was happening on my project. The crew assigned to my job were truly amazing. My house is very old and very quirky, and they adjusted their work to meet my needs. The finished project looks even better than I had hoped for. I recommend Solid State Construction very very highly and will call them when I'm ready to redo my windows and deck. They are terrific!
Beth V. Shrewsbury MA
In a day where it is so important to find the right contractor, Solid State hands down put my mind at ease!
Roger P. Holden MA
They were even more than we expected.
Jean G. Wellesley MA
Solid Professional throughout every step of the process. Every person that we dealt with were great. Great team and company. We have already recommended them to other.
CLARE S. ACTON MA
Super professional from start to finish. High quality work and the best communication I've ever had with a company of this type. Highly recommended!
Steven L. Lincoln MA
The job took longer than anticipated due to multiple delays of materials. The project manager rarely communicated these delays. It is nearly impossible to communicate with the crew as they don't speak English and they can't make any decisions. This means you have to get hold of the project manager, have him communicate to the subcontractors foreman, and then have the foreman communicate to the crew. Often this doesn't happen or is miscommunicated in the process. For instance we asked nearly 6 times to not walk on plants, to not put ladders on plants, to not drive on plants and this was never ever respected. We also showed the issues with foam in installing windows. This 1as never corrected. The crew marred uo numerous finished parts of the drywall inside. The panels were never actually cleaned. We also asked for numerous things to be fixed, cleaned, or repaired and these rarely happened. The crew they sent was not interested in doing anything and just walked around the house. The things they did were actually worse than doing nothing at all.
George M. Westford MA
The crew of John Joao and Zachariah did an outstanding job installing the siding on our home. They worked steadily whenever it wasn't raining, with no gaps or delays. I've done a lot of home repair and home improvement projects, and have never experienced the level of workmanship and quality that we got on this job.
BARBARA W. WAKEFIELD MA
It went well from start to finish and I was very impressed with the crew.
J.&.M. Arlington MA
Solids State was very easy to work with. They were good about communicating timelines and working with us. When issues arose, they helped find a solution without much of a headache. Overall, it was a very positive experience working with them.
Pamela C. Framingham MA
I was very impressed construction crew and project manager, especially when there were unexpected problems. Solid State worked in my absence to resolve the issue as quickly as possible. Joe Serpa was very responsive and clearly worked well with the construction crew manager, Saulo. The team was pleasant and very hard working. I'm pleased with the work and receive many compliments from neighbors and friends about how good the house looks. Also, my Facebook friends have followed the whole project with interest.
Lori M. Worcester MA
Great job!
Christopher T. Chelmsford MA
The salesman was very upfront with us as we selected different parts of our project. Weighing the investment versus our plans for the future and helping us understand where extra money would be well spent. He was able to run several scenarios and price out multiple options that included items we didn't even think of that were common in our neighborhood. Once signed (a very straightforward process), we communicated over email and text message (our preference) for when the project would start, including a flexible start time around my work schedule. The project manager was always available to meet and discuss our questions about the project and explain options behind dealing with issues they came across. The siding and windows part of our project was exceptional. In general, they installed everything perfectly, including some tricky spots on our house. They managed to fix some areas our house as they discovered damage for very little additional cost and even provided suggestions on some fixes we should make while they weren't around. Every evening, they cleaned up after themselves, picking up nails and debris around the areas they worked. Our biggest complaint about the project was the electrician and the gutter company. The electrician sent to our house was an inexperienced, less than friendly guy who randomly showed up one day. After a second trip, he completed the project and we were satisfied. The gutter company showed up without any notice, which left me unhappy. Luckily, work was flexible and I could be there to discuss how the previous gutters were insufficient and required reworking. Once I explained the situation, the gutter company adapted and installed everything flawlessly (after a few heavy rainstorms to test them).After 4 weeks of work, we were very pleased with the project and the professionalism of Solid State Construction.
Natalie L. Belmont MA
Solid State was responsive, professional, and completed the project in a timely manner. Their pricing was competitive, their workmanship seems great, they paid attention to details, they were helpful and thorough in answering all of my questions, and they were responsive when minor issues came up that needed addressing. The house looks beautiful and I would confidently recommend them to a friend looking to complete a siding job.
Paul L. Middleton MA
They were phenomenal. I cannot say enough good about them. The sales person was always punctual. Jeff, the owner, communicated with me effectively and kept me updated on the project. Everything was done in a timely manner.
Elias K. Roslindale MA
Solid State Construction are fantastic. They did amazing work.
Customer Reviews provided by:
Guild Quality