Language: 
EN FR
JAMESHARDIE.COM

TruGuard: Customer Reviews

Likely to Recommend
99%
Professional & Organized
99%
Communication
99%
Clean & Safe
99%
James M. Charlotte NC
I would like to commend TruGuard for a job well done. Gutters, siding and windows were installed to my complete satisfaction. Project Manager kept the remodel on point, took care of any issues in a timely manner and provided value added services along the way. I will be using TruGuard services in the future. "
Dale S. Charlotte NC
The TruGuard team has been great to work with! My wife and I had a vision for how our home would look at the completion of the siding renovation and additional touches we added as part of the project. I can say, we are more than pleased with the final product! From the sales team and working out the project details, our project manager who made sure all details were complete and perfect, and most importantly the team who did the construction, everyone was exceptional. Thanks TruGuard for and amazing face lift to our treasured home!
Sergio P. Charlotte NC
I identified an issue when my siding was installed and made the project manager aware of the problem. PM quickly addressed the issue and ensured that it was redone the proper way. Upper management followed up with me to ensure that I was satisfied with the project results. I have never interacted with a company that was so customer focused. For this and many other reasons, I would recommend TruGuard for your home project.
Tricia L. Charlotte NC
We couldn't be happier with the work done by TruGuard!
Roland D. Matthews NC
I will never hire anyone else!
Shirley A. Charlotte NC
quality job except for wide gaps at joints and corners. Siding looks good and overseer was very nice and always available. Wish they would have recommended more siding in other areas that i had to later replace. Feel they are very pricey compared to other companies.
Lee O. Charlotte NC
It is my pleasure to write this recommendation on behalf of TruGuard. Truguard was the contractor for a siding and gutter project on the exterior of my house in the fall of 2017. I had no prior relationship with TruGuard. The scope of the remodeling involved window replacement of all the siding and gutters and partial roof replacement for a two level house built in 1977. The project took 5 weeks and involved 3 work crews (siding, roofing, gutters) While major siding replacement is inherently stressful for almost any homeowner, TruGuard’s services as a general contractor were invaluable, and I am extremely pleased with the final result. Specifically, I would give my project manager “Travis Beaudry” top marks in the following areas: 1. Quality of work performed. The quality of work done was consistently top notch. Travis used subcontractors who were knowledgeable, skilled, and competent in their respective trades. They were conscientious about following project specifications, and their work product rarely needed improvement or revision. 2. Quality of work crews. They had an excellent work ethic, good work habits, strong safety orientation, and emphasized getting the job done right rather than doing it fast. Their pride in their work was evident. They tidied up at the end of each workday. I also found them to be trustworthy, and I felt comfortable with their presence around the home. 3. Project management and coordination. Travis’s prior experience really paid off. He was knowledgeable about all aspects of my project, and was able to plan, coordinate and manage the activities of different work crews effectively. He remained closely involved in overseeing the project from start to finish. His excellent attention to detail, strong organizational skills and commitment to follow-through are assets which enabled him to juggle the extensive details involved in my project without missing a beat. Travis’s familiarity with building codes facilitated a smooth and hassle-free process when it came to permits and inspection.
Eric J. Charlotte NC
This was a great project. Everyone was very professional, did an outstanding job, and kept the site clean every day. The supervisor kept me informed, and followed the schedule exactly (weather permitting). The results are amazing.
Susie D. Charlotte NC
We received excellent service start to finish. I have recommended Trugard to all of my neighbors and friends, and would absolutely hire them for another project. Courteous and professional sales team and terrific craftsmanship; no detail was overlooked.
Chris C. Matthews NC
Although, we were told they would be the best at installing the James Hardie Plank siding & trim on our house, the Truguard crews truly went well beyond our expectations! We are exceedingly pleased with the craftsmanship, concern and care our installers demonstrated and tinkled pink with the end result. Our house is beautiful again because of Truguard and James Hardie Plank.
Eileen D. Charlotte NC
TruGuard has been fantastic from day one. The neighbors also agree. I could go on and on about wonderful things about Tyler, Darrell and Eddie as well as the whole crew. They solved our issues and gave creative solutions. I was worried about the costs initially as it was a large project and we have no experience with this type of project but the guys kept us informedand happy. I'll actually miss seeing them, but happy we got such a god result.
Michael A. Charlotte NC
TruGuard Construction group provided an overall outstanding experience from the moment I received a call from the sales representative to the conclusion and sign-off from the project manager. The sales representative provided me with a whole booklet with every single detail plus more on all the items he had noted when we did the initial walk-through for the quote. I was provided with Good/Better/Best options so I could decide the extent of the high quality materials I wanted used on my investment property and I never felt pressured. The project manager updated me every single day and provided me with findings and suggestions so I could come to my own decision based on his professional experience, and I came out being very satisfied and happy with the end result. I highly recommend TruGuard Construction Group to anyone who needs siding work done on your home and I will be contacting them for another project on my primary residence.
Jason M. Charlotte NC
I highly recommend TruGuard. Our project was very challenging and included removal of old vinyl siding, replacing rotted under old vinyl, installation of Hardie siding, new windows, new gutters with gutterRX, stone work around front entry door and down front walkway, and new front entry door.The was excellent to work with and were able to accommodate any hurdle that came up during this very challenging project. Christian, Darryl, and Eddie are the only crew I would want to work with for a project of this complexity. We spent months looking for the right contractor. And in TruGuard, we were lucky enough to find just that.
Theo J. Charlotte NC
Fair, responsive, professional.
Richard K. Charlotte NC
We are very happy with the work done. Everyone worked hard and was very friendly. We appreciate Daryl's visits and true interest in our concerns and his immediate attention to them.
Denise M. Mooresville NC
Great experience with TruGuard. Everyone we worked with was professional, accommodating, and friendly. We are more than pleased with the final product.
Anne D. Charlotte NC
I highly recommend TruGuard Construction Group! We will use them for any future needs or wants!
Ty M. Charlotte NC
As a General Contractor building in Charlotte for almost 30 years....its hard to find a good roofer. One that is local, been here and not leaving and will come if there is ever a problem. Chris Hanson and the Team at True Guard are the best. Don't let anyone tell you any different. There is no need to nickel and dime with pricing. You get what you pay for...and these guys....Do it right the first time! And no...I don't work for them. Ask for Chris Hanson.
Jim Y. Fort Mill SC
I would not hesitate to recommend TruGuard to install James Hardie siding they are very professional from beginning to the end of the project.
Debra S. Charlotte NC
I recommend TruGuard; the organization is professional and trustworthy. Everyone we worked with, the salesman, project manager and the daily workers were so nice and professional. My husband and I had to go to work while they worked on our house, we felt very comfortable leaving our house opened for the workers to be in our home while we were gone. This is a 5 star company.....thanks TruGuard!
Customer Reviews provided by:
Guild Quality