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Carp's Complete Exteriors: Customer Reviews
Likely to Recommend
Professional & Organized
Clean & Safe
Chad gave a solid sales pitch, then followed through with everything he promised. He was much more picky than we were on the walk through - which was greatly appreciated and provided a lot of confidence in the work quality.
After window installer's found rotting framework around my existing MBR window, I asked Carp's for a bid on re-siding the front of my house, with the open ended provision that once the old siding was off, I would need additional insulation and framework repairs to be made. Carp's not only worked with me, the owner came out and met with my window installer so everyone was 'on the same page' as far who would do what for a window installation. Carp's kept me "in the loop" as far as scheduling, and their crew was very professional, polite and conscientious. Hence, when I have the rest of my house sided, Carp's is definitely coming back!
Carp's did a good job for a fair price. Chad and his team worked very hard to make sure everything was the way I wanted it and really listened to me. They acted like they really take pride in their work and craftsmanship.
Chad was great at listening to my and my ideas and putting it all into an amazing package. When the first design was not what I desired, he patiently worked with me to come up with an amazing alternative.
Committed to excellence
Carps did a great job with our siding project. We were very impressed with the crew and workmanship. They were timely and cleaned up the mess everyday.
They did a great job and were very timely
Nebraska City NE
Chad, Dave, and the whole crew did a great job. Attention to detail, promptness, and resolution of small issues were very strong attributes to this remodel which could have been stressful but turned out to be smooth sailing. The James Hardy siding is perfect!
The value is in the quality of the materials, unmatched skill of the installers, and in the painstaking care they take to do it right. It was evident that they were not racing to save time. Carpâ€™s is the best James Hardie installer I have found. Two others have worked on my house and they came up short by not following James Hardie installation guidelines. I would highly recommend Carpâ€™s to anyone choosing James Hardie products.
Carp's was diligent to provide me with every possible choice so I could make an informed decision regarding my home improvement (siding) needs. They were excellent at communicating with me daily their progress and plan moving forward. They also checked with me about specific design element choices as they arose so that I would be satisfied with the job every step of the way. Overall, diligent and trustworthy workers and we are extremely pleased with the results.
Chad did a good job on selling us, as we ended up spending $10,000 more with him than going with the other James Hardie Certified Company in Omaha. After the contract was signed any follow up was handled primarily by text. When he did come out to meet with us to talk about concerns, he was quick to making comments about how busy he was and that he had to be somewhere else. It made us feel like as soon as they started the job he did not care anymore; the sale had been made. The PM was introduced to one of us the first day work started, but it was such a quick introduction and interaction was extremely limited that after that first visit of less than 5 minutes, we werenâ€™t sure who the PM was in the crew that was on site daily. There were times that we would be at the house while the crew was there and he never came by to say hello and give a status update of what went on that day or what the expectations were for the following day. When they broke the custom door bell and new lights they tried to super glue everything back together and were not going to tell us about it, except that they couldnâ€™t find a replacement in the city of Omaha â€“ thatâ€™s when they came to us to share of the mistake. We understand that things happen and things may break but when they tried to hide the fact that they broke items that just bugged us.Materials YES we are satisfied. Workmanship and the construction crew we were very disappointed.
Very competent, knows their product, exceedingly professional, and did an excellent installation!
Chad was very professional, really nice and accommodating and really great to work with.
Good Company, great product, professional installers. Any question I had was answered completely and in terms I understood. Any concerns I had were taken care of quickly. Installers were friendly, professional and knowledgeable.
Overall a great job with the work on my home. The home residing project ran a bit longer than anticipated due to spring rain and snow, but otherwise as planned. We elected to have the sheathing on the home replaced, which turned out to be a strong positive as water damage that would have been missed was discovered and corrected. The materials and craftsmanship appear top rate.
The did a complete and thorough job. I am very pleased.
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