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Chattanooga Exteriors: Customer Reviews

Likely to Recommend
99%
Professional & Organized
98%
Communication
94%
Clean & Safe
86%
Hambucks Inc. Chattanooga TN
Chattanooga was instrumental in transforming and renovating our building to our complete satisfaction.
Jan C. Chattanooga TN
The whole staff was very easy to work with and very professional.
Nancy D. Chattanooga TN
Chattanooga Exteriors lived up to their reputation as the premier installer of Hardie siding in Chattanooga. While you may be able to save money by acting as your own project manager, for a complex job like mine (stripping off vinyl siding,; replacing all siding, soffets, facia, trim with Hardie; painting exposed wood on a multi-gabled house on a steep slope), I was very happy to rely on Chattanooga Exteriors to manage its subcontractors and the overall job. The entire Chattanooga Exteriors management team was on-call to answer my questions. The generally minor issues I had were resolved quickly. The project manager, who came by to check on progress nearly every day, paid close attention to the work quality of the subcontractors and ordered fixes to problems I hadn't noticed. The siding installers and the painters, in particular, were very careful and diligent workers. I would recommend Chattanooga Exteriors for Hardie siding projects.
Dan K. Chattanooga TN
The exterior (roof and siding) looks great. Friendly folks.
Robert K. Ooltewah TN
We have received compliments from neighbors regarding the Hardie Plank and how it looks after installation. The project manager strove to address our concerns.
Claudia W. Chattanooga TN
Chattanooga Exteriors exceeded all of our expectations and is a wonderful company to do business with.
Chris F. Soddy Daisy TN
Did top notch work. Knowledgeable sales and installers. I would recommend to anyone. Pricing fair.
Jonathan W. Ooltewah TN
They do outstanding work, very good workmanship, they went above and beyond to meet my needs for the project. They are great guys to work with and were very easy to work with. They made the job more fun and interesting.
Chuck L. Chattanooga TN
Professional organization from the beginning to the end of the project. They listen to what you are trying to achieve and design an affordable solution within your budget. Craftsmanship and quality of materials are top notch. We couldn't be happier with the results as they have made us fall in love with our home again.
David H. Menlo GA
We absolutely love the siding and the installation workmanship. Our house looks awesome.
Jimmy P. Lookout Mountain TN
I am very happy with the results that we received from our home renovation project with Chattanooga exteriors!
Roman B. Signal Mtn TN
Our project began in October of 2015 with a 5 week (worst case scenario) timeline. The exterior of the house was taken down to the studs (two layers of siding removed), new plywood was attached around the entire house, and areas that had water damage were replaced with new studs and insulation. From the first day that the Hardie install began, the project went downhill. Chipped boards and trim were everywhere due to bad cuts and poor product handling, and the caulk work was terrible. But no one from CE was questioning the quality of the install. We had to push for a meeting at our house for the CE project manager to come out and look at it. They admitted it was bad and eventually had to send in a different crew to try and patch things up. Nearly every piece of trim on the house had to be ripped out and replaced, some sections had to be completely redone, and most of the caulk scraped off and replaced. It still will never look as it should have if it had been installed correctly the first time. We were also noticing faded areas in the Iron Gray siding since Day 1, but CE kept putting off our concerns, saying it was “dust” and would be cleaned up at the end. Turns out it wasn’t dust — there was a problem with the pre-painted finish, but by then the siding was on the house. CE then informed us that we’d have to file a claim with James Hardie to address the paint/finish issues. Now, four months and nearly $40k after the project began, the house is still unfinished. We have further discovered that trim was incorrectly installed and completely covers the bottom of the weep holes on half of our windows. This has created a major water issue because water is draining through the top of the weep holes and then is being forced inside our walls and into the interior of the house, instead of draining on the outside. We have water pouring through our interior sills during rainstorms. CE admitted they overlooked it and made a mistake on the install, but are refusing to correct the issue unless we pay for it. As siding and window install "experts," there is no excuse that this wasn’t brought up during the initial install (or the second install) and resolved at that time. To fix the water issue now, we are looking at ripping out new siding and trim for the **second time**, tearing out windows, and addressing new water damage. We now cannot get any response from CE to address the issue (and supposedly there is a warranty on their work).
Robert M. Chattanooga TN
The house looks beautiful and we are pleased with the products. There were some difficulties with the organization and length of time the remodel took but in the end the house looks great.
Brendon W. Apison TN
After understanding what I wanted they were able to deliver exactly what I needed. They were very easy to work with.
Patricia L. Chattanooga TN
The entire team came to my home and met with me to answer questions and concerns, I feel my repair and renovation was done with personal care and professionally attitude. Phone calls were returned immediately and the work done in a timely fashion dispite the rainy weather.
Jamie G. Chattanooga TN
Chattanooga Exteriors employs top notch staff to guide you through making educated decisions when residing your home. Not only does our home look fantastic but we are confident of the quality that will last for many years to come. From the initial contact with the salesman to the final walk through with the Project Manager we found the entire experience to be gratifying. We are glad we choose Chattanooga Exteriors!
Jeff S. Signal Mountain TN
We were extremely pleased with the professionalism and the workmanship of the employees of Chattanooga Exteriors. They did a tremendous job changing the exterior of our house. They were extremely helpful in suggesting color pallets for the style of the house and we very much appreciated their input. The final result looks amazing.
David B. Signal Mountain TN
They were professional from start to finish and I have hired them to do some additional work at our house. The quality of the workmanship was good, the entire construction crew was very professional, and the project finished on time. I would definitely recommend them.
Judy S. Chattanooga TN
Chattanooga Exteriors was very helpful. Any time there was a problem, they immediately tried to fix it. They were very, very courteous.
Michael E. Chattanooga TN
The project was clearly defined. The staff was courteous and very prompt with their follow up and responses. The showroom that they have was very impressive. It had a full compliment of all the types of products that they install, and it was very helpful.
Customer Reviews provided by:
Guild Quality