Craftsmen Home Improvements Inc. - Edina: Customer Reviews

The siding looks real good overall, but there was very avoidable damage done to the roof, doors and windows during tear off and I'm not very satisfied by that. I found a large old siding board that was thrown into bushes and left there nails pointed up. Not using tarps for tear down was reckless, and I found bags and bags of old paint and nails all over that could just be avoided with a little prep work for demolition piles. I would say get a bid, but I would be very clear about my concerns.

We love working with Craftsmen Home Improvements! They are dependable, do great work, follow-through with everything, and promptly address any concerns. We have done many projects with them: roofing, siding, windows, and insulation. Each project has gone smoothly and was well done. Thank you Craftsmen Home Improvement!

Their work is amazing! They are fast and efficient. Communication is great.

Very professional and quick work! Would recommend

Erik, our sales person, did a great job describing our options and presenting a proposal for new siding along with new gutters and soffits. We had to wait awhile to get the project started but the crew we had was great. They were polite, thorough and competent. They cleaned up every afternoon when they'd finished for the day and were easy to communicate with. The gutter installers and the electrician did a great job too. We're very happy with Craftsmen and our improved home!

They did everything top quality and were always working.

The Marvin Window and James Hardie Siding projects we had done last October/November went very well. The skill and expertise of the crews who did the work was solid and without error. They were pleasant, accommodating and easy to work with. The new windows and siding look great and we would recommend their work and Craftsmen Home Improvement without hesitation.

Everything about this company was first class. The salesman Jim was the best I’ve ever dealt with. We had new roofing, skylights, soffits, fascia, gutters, downspouts and siding done. Big job! The crews were extremely hard-working, professional, courteous, and seemed to really care about their work and our satisfaction. The foreman on the siding crew, Juan, was especially great to deal with. Craftsmen even pointed out some extra little things that could be done to make the overall job look and function better, and they did the work, too! As with any big project, there are surprises when you start tearing things apart. There were with my house. They were VERY fair with the cost of resolving those issues and did a great job. I recommend these people 100%.

Workmanship was very good

Good company to do business with. We have had windows, siding and roof done at different times. Excellent sales staff and good project managers. All install crews have been friendly, professional, and extremely skilled at what they do. And, cleanup was done well.

The onsite siding and window wrap team of Ray, Luis, Andrea, Carlos and Dominique were very professional--they arrived on time, were hard workers, and worked efficiently and carefully. I also appreciated that they cleaned up the property before leaving at each day's end. I enjoyed getting to know them. Matt and his son did a great job on my gutters too! They were very kind and made a few recommendations and adjustments that were beneficial.

Crew that did the actual work was very professional and good to work with.

Craftsmen Home Improvements provides superior skill and professionalism whether at the sales, office staff or remodeling level. Their management team was prompt,courteous and engaged. Craftsmen's remodeling crew was exceptionally skilled. My neighbors admired their work and said they'd recommend,or hire Craftsmen in the future.I appreciated Craftsmen's foreperson's keeping me informed during the entire process, The crew was friendly, couteous, and quiet throughout the week-long process.

Craftsmen did an excellent job, start to finish. Job site was always kept very clean and the installers were very friendly and helpful. Would recommend Craftsmen to anyone!

Great company. Good value. Great customer service. Highly recommend!

On time, as expected, with quality and professionalism.

The crew from Craftsman Home Improvement did a great job on my siding. The workers were efficient, courteous and attentive to our questions and concerns.I would recommend them.

Craftsmen Home Improvements did excellent work on a multi-faceted exterior project. Their crew were professional and courteous, and we would recommend them to others. They were neither the most expensive bid nor the least expensive bid that we received for this job, and we feel good about the quality and value of the materials and services.

The strength of Craftsmen is the quality of their work and communication is an area requiring some work. We worked very well with Kim who assisted in the choice of materials. The stone mason was an artist. The siding foreman knew his craft. Our project was rather expensive but an excellent value. We experienced some delays due to Covid, i.e. seven weeks from ordering ledger stone to delivery. Eric, sales representative, was responsive. Joni, our project coordinator, was also responsive. Our problem as a customer was not knowing specifically what we wanted for stone work, gutters and some other aspects of our project. Craftsmen was flexible in dealing with our expectations, known and unknown. Overall, Craftsmen met or exceeded our goals.

Charges for the electrician that Craftsmen retained seemed unreasonable for the time he was on the job site. An adjustment was made but we never received a detailed breakdown of the electrician's charges. We were home for the entire installation and never observed him on site until the remounting of three fixtrures. Our electrical service was never interrupted during the time of installation.