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Custom Concepts Construction Inc.: Customer Reviews
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Custom Concept Construction is one of the best companies that we have ever used for our home improvement projects. We are very pleased with the results of the project; a roof extension and shingle replacement, James Hardie siding installation. They are very professional, paying the most attention to the smallest details. I am very detail-oriented, and they were always able to find solutions to satisfy my needs.Mike Swank, the company CEO, listened to me and provided useful suggestions in the initial phase of the project preparations. He was tirelessly going-through multiple iterations of the project to help me choose the best options.Juan, the lead carpenter, worked very hard on every aspect of my project, paying attention to details, addressing my concerns, protecting my properties from any unintentional damage, and thoroughly cleaning the work area at the end of work day to minimize the stress of living in a construction zone.My house looks amazing, thanks to Danny – the project manager, who guided me through every step of my project and promptly addressed all of my questions and concerns.At the end, we will always consider hiring Custom Concept Construction for any future projects and will recommend them to our friends.A Very Grateful Customer - Lucy
At the end of November 2022, Custom Concepts completed a large home improvement at our home in Oakton, Va. We had the two story home's original 1979 aluminum siding taken down and replaced by James Hardie fiber cement siding. At the same time, we replaced all of the original twenty one double hung windows and a sliding door, and had a new window cut out and installed on the second floor. It was a big job that went surprisingly smoothly. From teardown to completion it took just under three weeks. Custom Concepts staff, from the company president Danny Harper to the on-site crew of five installers, they were responsive, efficient, and professional. We could not have asked for better. They worked like a well oiled machine and did a high quality job. We are very pleased with their work and would whole heartedly recommend Custom Concepts for any home improvement work.
Custom Concepts was awesome. The work was beautiful, and the crew worked tirelessly, even on the weekends, to get the job done quickly. The price was actually less than several competitors in the area.
Mount Airy MD
Best up-front pricing and I say that because I got eight estimates in total because most companies that do siding seem to be high-pressure scams. Custom concepts stayed on budget and got done in a timely fashion. Everything looks amazing, and my neighbors are almost as happy as I am with how it turned out because it changed the neighborhood's look.
Custom Concepts was so easy to work with from start to finish. We purchased out house from an elderly couple and it had been attacked by woodpeckers and had a lot of damage. They did a great job explaining everything from the design process through to initiation and throughout the project. Moreover, we have a small child and they found lead in the windows. The care they took to make sure that our son was not exposed to any lead was amazing. I have already recommended them to several people and will continue to do so. Everyone was a joy to have around and did such great work and the entire job which was to replace all windows, siding and several doors and gutters took less than 2 weeks. It was insane! Can’t say enough good things.
I have dealt with a lot of contractors over time. They were one of the most professional organizations I have dealt with, it was my pleasure.
They provide excellent craftsmanship and service from beginning to end.
The team at Custom Concepts did a fabulous job re-siding our house with Hardie Plank. They also added new molding and trim detail around our windows and doors. Danny also built custom chippendale railings. The craftsmanship is excellent. Custom Concepts helped to keep the original character of our house, but gave it a fresh look. The team was hardworking and professional. They got the job done in the time (and price) quoted. Everyone in our neighborhood has commented on how amazing the house looks! We are thrilled with the work Custom Concepts did.
Chevy Chase MD
I highly recommend Custom Concepts based on their communication, workmanship, and attention to detail. They addressed several smaller items for which we were not charged, but made a difference in the finished product. I cannot recommend them highly enough.
From project planning to project completion, Custom Concepts Construction (CCC) was truly exceptional in every way, and we'd recommend them in the strongest terms possible. On the design/sales side, they were incredibly generous with their time answering all of our questions and helping us with color and material selection and project scope. There was never any "upsell" and they always advised us how to get value for money. On the project execution side, the attention-to-detail and workmanship was top-notch. They coordinated and communicated effectively and efficiently with our separate contractors (plumber and landscaper) to ensure that work "hand-offs" were seamless and the project stayed on schedule. The end result far exceeded our vision and thanks to CCC our dream home is now a reality!
They were fantastic!
The communication that Custom Concepts Construction provided was thorough, timely and occurred on a daily basis. The job site was cleaned and organized at the end of every day, making the final clean up that much easier to accomplish.
I am hesitant to write a review that sounds too glowing given these cynical days. However, we are extremely grateful and pleased with not only the work that was done on our house but with the quality and care the staff and crews offered during the entire process. We are retired now but certainly had our share of housing construction projects over the years. Danny, Katherine, Michael and the crew were without question one of the best experiences we have had. It is one thing to be pleased with the quality of someone’s work. It is quite another to have been treated almost like family during the process. We would strongly recommend that you get a quote from Custom Concepts.
The most professional and courteous company we have ever worked with. Would recommend to anyone!
Silver Spring MD
I have to be honest Custom Concepts Construction over exceeded my expectations. They were very proffesional with keeping in touch daily with what they were going to do. Whenever they said they would be there at a certain time they were always there and arrive early. The quality of work so far has been impressive. Their attention to details was great! They had things that they suggested. I did follow their advice, and it paid off.
Custom Concepts Construction was professional. Throughout the project, they were good listeners and understood what we wanted to do. They really worked with us to come up with the best solution. We were really satisfied with the quality of the final product.
I would definitely recommend Custom Concepts Construction for your exterior renovation. We needed to replace our old aluminum siding and knew we wanted JamesHardie as our new siding. We also needed to rebuild our old deck and replace the gutters. We initially discovered them through JamesHardie's website. Custom Concepts Construction was recommended by JamesHardie as one of their "Elite Preferred" contractors. It was apparent from the initial visit how they obtained the "Elite Preferred" status with JamesHardie. Everyone from the field to the office we interacted with from the company was personable yet professional. When an issue surfaced that needed to be attended to the communication was prompt and the issue was solved. The attention to detail Danny and his crews displayed on the siding and deck totally transformed the look and functionality of our home. If you are looking to do an exterior renovation, I would encourage you to give them a call.
They were 9.8 stars out of 10. Every aspect of their business was first-rate from interacting with the office to Danny who managed the project. Michael the salesman was great and the crew was meticulous they did terrific work and worked hard and it was terrific quality.
Communicated well, professional, the quality of the service was outstanding. I would definitely recommend them.
Custom Concepts Construction was great to work with from beginning to end. Michael was very engaged helping us through the planning process. He answered every question we had (we had a lot) and was very quick to respond. Our project scope changed quite a bit by the time we were able to schedule construction, and Michael helped us navigate through all of that. Most importantly, he came to the table with ideas on what we should do. That's what we were looking for, expert advice. Danny managed the project and was extremely responsive, thorough, and helpful through the whole process. This was a huge project for us (windows, doors, siding, soffit, trim, lights, porch remodel, etc) and having someone be so involved and responsive eliminated a lot of the stress. Again, we had a ton of questions, and Danny was quick to answer our questions and address any of our concerns. In the end, during our punch list review Danny pointed out some minor things to fix, that I hadn't even noticed, so his attention to detail was great. You can really tell that the team takes pride in their work. I think the first day the siding went up, they were as excited as we were. Juan led the day-to-day construction at the house, and he and his team did amazing work. The whole team was great, professional, and friendly. We worked often with Katherine for billing, and she was very responsive, kind and always helpful. We couldn't be happier with the outcome. Our 50+ year old house looks brand new...amazing! There were so many times throughout this process that I told my wife “Thank goodness we picked this company" because they were great throughout the entire process, and they do incredible work. It was a great experience from beginning to end, with a great end result. I couldn't recommend them more.
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