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Custom Concepts Construction Inc.: Customer Reviews

Likely to Recommend
98%
Professional & Organized
99%
Communication
97%
Clean & Safe
97%
Mitch A. Mount Airy MD
Best up-front pricing and I say that because I got eight estimates in total because most companies that do siding seem to be high-pressure scams. Custom concepts stayed on budget and got done in a timely fashion. Everything looks amazing, and my neighbors are almost as happy as I am with how it turned out because it changed the neighborhood's look.
Allison W. Potomac MD
Custom Concepts was so easy to work with from start to finish. We purchased out house from an elderly couple and it had been attacked by woodpeckers and had a lot of damage. They did a great job explaining everything from the design process through to initiation and throughout the project. Moreover, we have a small child and they found lead in the windows. The care they took to make sure that our son was not exposed to any lead was amazing. I have already recommended them to several people and will continue to do so. Everyone was a joy to have around and did such great work and the entire job which was to replace all windows, siding and several doors and gutters took less than 2 weeks. It was insane! Can’t say enough good things.
Tom R. Frederick MD
I have dealt with a lot of contractors over time. They were one of the most professional organizations I have dealt with, it was my pleasure.
Grier S. Annapolis MD
They provide excellent craftsmanship and service from beginning to end.
Molly M. Columbia MD
The team at Custom Concepts did a fabulous job re-siding our house with Hardie Plank. They also added new molding and trim detail around our windows and doors. Danny also built custom chippendale railings. The craftsmanship is excellent. Custom Concepts helped to keep the original character of our house, but gave it a fresh look. The team was hardworking and professional. They got the job done in the time (and price) quoted. Everyone in our neighborhood has commented on how amazing the house looks! We are thrilled with the work Custom Concepts did.
Michael R. Chevy Chase MD
I highly recommend Custom Concepts based on their communication, workmanship, and attention to detail. They addressed several smaller items for which we were not charged, but made a difference in the finished product. I cannot recommend them highly enough.
Simon S. Rockville MD
From project planning to project completion, Custom Concepts Construction (CCC) was truly exceptional in every way, and we'd recommend them in the strongest terms possible. On the design/sales side, they were incredibly generous with their time answering all of our questions and helping us with color and material selection and project scope. There was never any "upsell" and they always advised us how to get value for money. On the project execution side, the attention-to-detail and workmanship was top-notch. They coordinated and communicated effectively and efficiently with our separate contractors (plumber and landscaper) to ensure that work "hand-offs" were seamless and the project stayed on schedule. The end result far exceeded our vision and thanks to CCC our dream home is now a reality!
Shelly N. Columbia MD
They were fantastic!
Kevin W. Vienna VA
The communication that Custom Concepts Construction provided was thorough, timely and occurred on a daily basis. The job site was cleaned and organized at the end of every day, making the final clean up that much easier to accomplish.
P.M.H. Purcellville VA
I am hesitant to write a review that sounds too glowing given these cynical days. However, we are extremely grateful and pleased with not only the work that was done on our house but with the quality and care the staff and crews offered during the entire process. We are retired now but certainly had our share of housing construction projects over the years. Danny, Katherine, Michael and the crew were without question one of the best experiences we have had. It is one thing to be pleased with the quality of someone’s work. It is quite another to have been treated almost like family during the process. We would strongly recommend that you get a quote from Custom Concepts.
Stephen L. Frederick MD
The most professional and courteous company we have ever worked with. Would recommend to anyone!
Florin I. Silver Spring MD
I have to be honest Custom Concepts Construction over exceeded my expectations. They were very proffesional with keeping in touch daily with what they were going to do. Whenever they said they would be there at a certain time they were always there and arrive early. The quality of work so far has been impressive. Their attention to details was great! They had things that they suggested. I did follow their advice, and it paid off.
Rachel H. Rockville MD
Custom Concepts Construction was professional. Throughout the project, they were good listeners and understood what we wanted to do. They really worked with us to come up with the best solution. We were really satisfied with the quality of the final product.
Casey W. Gaithersburg MD
I would definitely recommend Custom Concepts Construction for your exterior renovation. We needed to replace our old aluminum siding and knew we wanted JamesHardie as our new siding. We also needed to rebuild our old deck and replace the gutters. We initially discovered them through JamesHardie's website. Custom Concepts Construction was recommended by JamesHardie as one of their "Elite Preferred" contractors. It was apparent from the initial visit how they obtained the "Elite Preferred" status with JamesHardie. Everyone from the field to the office we interacted with from the company was personable yet professional. When an issue surfaced that needed to be attended to the communication was prompt and the issue was solved. The attention to detail Danny and his crews displayed on the siding and deck totally transformed the look and functionality of our home. If you are looking to do an exterior renovation, I would encourage you to give them a call.
John H. Bethesda MD
They were 9.8 stars out of 10. Every aspect of their business was first-rate from interacting with the office to Danny who managed the project. Michael the salesman was great and the crew was meticulous they did terrific work and worked hard and it was terrific quality.
Tricia T. Columbia MD
Communicated well, professional, the quality of the service was outstanding. I would definitely recommend them.
A.J.P. Columbia MD
Custom Concepts Construction was great to work with from beginning to end. Michael was very engaged helping us through the planning process. He answered every question we had (we had a lot) and was very quick to respond. Our project scope changed quite a bit by the time we were able to schedule construction, and Michael helped us navigate through all of that. Most importantly, he came to the table with ideas on what we should do. That's what we were looking for, expert advice. Danny managed the project and was extremely responsive, thorough, and helpful through the whole process. This was a huge project for us (windows, doors, siding, soffit, trim, lights, porch remodel, etc) and having someone be so involved and responsive eliminated a lot of the stress. Again, we had a ton of questions, and Danny was quick to answer our questions and address any of our concerns. In the end, during our punch list review Danny pointed out some minor things to fix, that I hadn't even noticed, so his attention to detail was great. You can really tell that the team takes pride in their work. I think the first day the siding went up, they were as excited as we were. Juan led the day-to-day construction at the house, and he and his team did amazing work. The whole team was great, professional, and friendly. We worked often with Katherine for billing, and she was very responsive, kind and always helpful. We couldn't be happier with the outcome. Our 50+ year old house looks brand new...amazing! There were so many times throughout this process that I told my wife “Thank goodness we picked this company" because they were great throughout the entire process, and they do incredible work. It was a great experience from beginning to end, with a great end result. I couldn't recommend them more.
Todd G. Silver Spring MD
They were excellent. They were priced right and did quality work. They were thorough, quick, and efficient. I would highly recommend them.
Liz J. Oakton VA
They were outstanding and definitely met and exceeded our expectations! I would highly recommend them to everyone!
Allan K. Columbia MD
Everyone at Custom Concepts has been nothing but incredible to work with. We previously had our roof re-done and now our James Hardie siding, both look amazing. The team that worked on our home was friendly, professional, efficient, and left the worksite tidy every evening during the install process.
Customer Reviews provided by:
Guild Quality