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Holmes Custom Renovations LLC: Customer Reviews

Likely to Recommend
97%
Professional & Organized
98%
Communication
91%
Clean & Safe
93%
Steve S. Cincinnati OH
Ultimately, the siding job on our house looks good. It took a lot more of my personal time and effort to assure that outcome than I had hoped. The workers were super nice, great people. Apparently, they were supposed to have a 3 man crew, but the teams were short staffed and only two of them consistently showed up. The project took longer than anticipated because of this, but there were also considerable weather delays. Time delays weren't a huge problem for me, though. What most concerned me was attention to detail. The installers made repeated oversights and misjudgments in their work, some with significant functional and aesthetic impacts. Each day I would review their progress and often needed to point things out or ask that items be corrected. I spoke often with the supervisor who seemed to have much more experience and would come and correct things with the workers. The last few days, he came in and worked with the installers to get the job completed. I appreciated his help and intervention. Despite the persistence of relatively minor inconsistencies in the workmanship, the siding installation overall looks good. I trust that the James Hardie product will be durable. There was not an independent attention to detail that I would have hoped for from a group with a reputation such as Holmes, but overall I'm pleased with the outcome.
Tim C. Loveland OH
Couldn't be happier with the work or the professionalism of the company and it's employees. I would highly recommend them.
Jeff D. Florence KY
It was Kurt, Dustin, and Mitch, they all did a great job.
Jim S. Loveland OH
I was extremely pleased with Holmes Custom Renovations. Poo was available for any questions or concerns I had. I would highly recommend Holmes Custom Renovations for James Hardie installation. I would say to look no further, give them a call!
Diane A. West Chester OH
They were very late getting started on the project and very late getting finished as well. Also their communication was not good.
Karl S. Madeira OH
Overall the team did a good job and kept on schedule.
Michelle M. Cincinnati OH
Our experience with Holmes from beginning to end was excellent! We were able to schedule a sales appointment pretty quickly after calling. Thomas offered ideas on how to finish tricky areas on our house and then delivered a detailed quote that was in line or better than other quotes we had received. We appreciated the communication from Holmes as our job start date approached. Thomas and Buddy came to our house to review the details before the job started. Then, we had an amazing crew working on our house- Ross, Ricky, Adam and Adam. They were not only very skilled and conscientious, but they were always professional and pleasant to be around. When they encountered problems, they always resolved things the right way, not the quick and easy way. The finished siding looks amazing and we could not be happier with the job that was done!
Corey C. Hamilton OH
The did great work, but it came down the project manager keeping on task and onsite staff.
Don H. Fairfield OH
Buddy and his crew were simply outstanding. They were courteous, respectful, and efficient. Many people have complemented on the craftsmanship of the work.
Nick R. Norwood OH
I highly recommend Holmes Custom Renovations for your next project. The workmanship was superior and our house looks beautiful! I appreciate that various solutions were presented to me when obstacles were discovered. The crew was fantastic - we were actually sad to see them go when the project was completed!
Diane C. Cincinnati OH
They did a great job and we are really happy with the project!
Randy S. Blue Ash OH
Great company to work with. Our house looks fantastic!!
Hilda F. Cincinnati OH
They were wonderful. The two installers did a terrific job and I have had many compliments. I think my home is outstanding in the neighborhood. They cleaned up well, they were professional, kind and I cant say enough good things about Holmes. I would definitely recommend them.
Tom B. Cincinnati OH
The quality of work that Holmes provided is exceptional. I appreciate the attention to details. We have received many compliments from friends and neighbors.
Tom H. West Chester OH
We are so pleased with the work on our house! The team was professional, the work was finished in a timely fashion and they provided expert input into the choices we made. We couldn't be happier!
Gary D. West Chester OH
I had a very difficult time getting some James Hardie qualified contractors to follow through on bid requests in a timely manner until I contacted Holmes Custom Renovations. Once I started to work with them things went very smoothly and we are very pleased with the results and experience.
W.A.J. West Chester OH
The crew that did our house did a fantastic job. Buddy, the crew leader, was excellent at resolving issues and presenting us with options. I highly recommend them.
Scott H. Liberty Twp. OH
The crew did a great job and the finished project is fantastic. Tony is courteous and professional. He was accommodating to changes throughout the project and always asked for approval is something needed to be changed.
R.A.C. Cincinnati OH
I have highly recommended Holmes Custom Renovations to peers ( real estate agents ) and will do so to clients. Everyone I met from top to bottom was personable, helpful , courteous and patient. This company provides very good customer service and that is a huge factor. Coupling customer service with high quality work met my families expectations for professionalism. Holmes did a big job for us that took a fair amount of time and in the end it was a pleasure to have had them work for us.
Ken M. West Chester OH
Holmes Custom Renovations LLC was a pleasure to work with. They did quality work, and worked efficiently. Everyone that I worked with was very friendly, professional, and knowledgeable about their role on my project. I will definitely use Holmes Custom Renovations LLC again for additional projects on my home.
Customer Reviews provided by:
Guild Quality