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Unicorp Home Energy Services: Customer Reviews
Likely to Recommend
Professional & Organized
Clean & Safe
I was very impressed with their work. I had a contractor look at it and he was impressed as well. He is not one to be easily impressed. I am very pleased!
Unicorp installed a new roof, Hardie siding, rain gutters, a few new storm windows, and new storm doors. We were very pleased with the quality of the work performed by skilled workers and craftsmen. Each member of the various crews showed much pride in their work. Doug, the salesperson, and JR, the project manager, worked with us to create the new look we wanted for our beloved ol' house. We love our "new" home!
Great team of professional perfectionists!
I can't say enough nice things about them. They were very professional, knowledgeable, and even made changes to accommodate us later on job.
I found them to be reliable. They listed to me and made sure that they done what I wanted. They were responsive to change, got the work done as quick as possible and were able to address any problems in a timely manner.
Exceptional experience from conception through completion. Passers-by comment on how great the house looks.
Silver Spring MD
The Unicorp staff was professional and understood the needs of accomplishing the project within the framework of the homeowners' ideas and recommendations.
Silver Spring MD
Doug is excellent! Our first experience was purchasing a simple side door, which led to purchasing a front door as well! He listens well, knows his products, and is not pushy at all. Doug was mindful of our budget and was able to clearly explain the different grades/levels. Our most recent experience was replacing siding and trim. Once again, knowledgeable and attentive to our needs and budget. He asked JR (project manager) to attend one our planning meeting to discuss possibilities and how to problem solve. Doug and JR taking the time on the front end really helped the project run smoothly.JR was terrific. He attended the planning meeting, communicated clearly and promptly, and was always available to answer questions. He took the time to explain how the project would unfold and what was being to done. Very professional! The crew on the siding project was very good about cleaning up the tear down debris, putting away their tools, materials, and communicating with us about safety for our children. Chico, the crew lead, was always checked at the beginning and end of the work day.Overall, the project turned out extremely well. We expected quality workmanship and materials but it was the little things that really put them over the top.- Excellent communication: from the very start and during the project, always letting us know if something might need to be put together differently than originally planned. Our input was always sought and there were no surprises.- Following up at the end of project and walk through: Doug returned to ensure that the project was done properly and did a thorough walk through. We pointed out some minor details that needed to be addressed and we could not have asked for a better response! JR returned our house and took care of everything: reconfiguring a downspout, ensure our vent flaps opened properly and the caps were secure, repaired a paver step that broke off, and even walked around to pick up finishing nails, debris, and cleaned up the leaves! JR's attention to detail and responsiveness really was the icing on the cake - no questions asked and no excuses made. He just took care of making sure the project was finished properly. On a related note, I had also pointed out to Chico that one of our window screens got torn during the project. He took it off, said he would repair and brought it back the very next day!We had two other/bids and really did our research. We are so pleased we chose Unicorp!
Excellent overall service. Project manager of the work crew followed up with workmen when things needed to be improved or redone. Professional and timely follow through on communication and work.
We absolutely love the job, the crew, and Unicorp! We're the talk of the street!
Silver Spring MD
We used Unicorp to replace our roof, windows, siding and gutters. We replaced vinyl replacement windows that had been installed 15 years ago simply because Unicorp's windows were so much nicer. Our original aluminum siding was replaced with James Hardie fiber cement plank siding. The work was done on schedule and well within the time frame we were told to expect at the outset.We could not be happier with the results -- it's like we have a new house! Every aspect of this multi-phase project was well-coordinated, including support from sales and office personnel, as well as from the work crew supervisors. As we were guided through all decisions involving design and materials, we were confident that we were getting the best possible advice, always with our best interests in mind. Unicorp had design suggestions that made a difference and that we wouldn't have thought ourselves. Materials, workmanship and attention to detail were topnotch; a few unanticipated surprises, which could be blamed on the original construction, were discovered and corrected with no additional charge.We wouldn't have the slightest hesitation recommending Unicorp to anyone interested in a high quality renovation of the exterior of their house.
A refreshing experience to see a contractor who is customer-focused that also values and takes pride in their work. Shin and his team were top-notch. They showed up on time, they were polite, responsive, efficient and exceptionally clean. Their knowledge of the James Hardie products and pride in their work was very evident in the quality of the finished product as validated by a James Hardie representative inspection. Our house looks brand new with the HardiPlank. It surpassed our expectations and we would use them again without any hesitation. Overall, a great experience.
Wow! Talk about Customer Service and the folks we worked with to get the siding up and lots of businesses should talk to them. Can't say enough good things about any singular group we worked with. The installation went off without a hitch and the after-action support items addressed in a timely and efficient manner. Only wish I had another house for them to work with. Great staff and management.
Unicorp was a fantastic experience from beginning to end (and after).They were very straightforward with costs, options, timelines and what is covered. They had great communication and were extremely easy to deal with. They were not pushy in the slightest and began work quickly once we decided to move forward.They are not a bargain basement installer, but they are reasonably priced with no hidden costs and will go above and beyond in every way to make sure you get the value for the money you spend. The installers were quick, clean, courteous, and professional. They went out of their way to deliver color samples for HOA applications, leave extra paint, neatly stack requested scraps/remnants, and deliver caulk at no charge when I requested the color/type in order to match a project I was working on completely independent of their work.I have no hesitations in recommending them.
Severna Park MD
They are incredibly customer service oriented and professional. Every staff member that I encountered from the office to sales to everyone on site goes above and beyond. They definitely want us to be satisfied and work with us to create the look and solutions we want, as well as the needs specific to us. Even when it's beyond what they've done before or was readily available, they went above and beyond to satisfy our requests and the final product. I would highly recommend them based on their customer service and work ethic. Their dedication has been excellent.
UNICORP is an exceptional company when it comes to job performance and quality results. We had new James Hardie fiber cement siding installed and the process used by UNICORP was outstanding. They were extremely efficient in all the work they accomplished over the course of several days. Removing existing siding and trim and replacing with new materials is a very difficult and tedious process, but they performed all the needed work beyond our expectations! Except for a couple unavoidable weather delays the work was finished well within the estimated schedule. Thanks UNICORP!
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