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Pacific Exteriors LLC: Customer Reviews

Likely to Recommend
97%
Professional & Organized
95%
Communication
90%
Clean & Safe
92%
Scott D. Black Diamond
Pacific Exteriors LLC has good-quality products. The end result was exceptional. I would recommend that anyone who works with them get everything in writing and hold them to it.
Randy B. LAKE STEVENS
Pacific Exteriors was very professional and competitively priced. Best off all, the quality of work performed was excellent and very fast. Unfortunately, I felt the Project Management was lacking. Very courteous but just not around enough to supervise and direct the workforce.
Jim S. Seattle WA
Our experience was very positive with all aspects of the project. Because it was during Covid getting materials, such as delivery of the windows we had installed, wasn't as smooth as it would have been otherwise but Pacific Exteriors was very flexible working with us on a schedule. Overall the project went great with minimal disruption of our lives.
A.-.S. Bothell WA
Most professional job that we’ve have had experience with. We’ve received so many wonderful comments from so many in our neighborhood and the neighborhoods around us. Everything was above and beyond our expectations. One of the best investments for our home!
Jael B. Seattle WA
Our project was delayed several weeks from the original start date but once it was begun, it went very quickly and professionally.
Joe L. Lacey WA
The staff, project manager and work crew, were very professional and courteous. The finished product is great. I was offered a cheaper alternative that is better and longer lasting. My only critique was after the job was completed. It took numerous phone calls and well over a week until the remaining material was removed from my house. However, that was a small critique compared to the overall finished job. I would highly recommend them.
NORVA O. SEATTLE WA
I found it easy to work with each of the staff, each step of the way, starting off with the positive interaction with the estimator, Michael. The office staff were pleasant and responsive and on top of things. Jason was our project manager and was ready with answers to my questions. The crew of Eduardo, Antony, and Immanuel were pleasant to work with and they paid attention to the details of the job. We're pleased with the result. The difference between the 1950s siding and the new is huge!
Mike M. Auburn WA
They were very professional. The workmanship was excellent, and they did a quality job. The crew had a great work ethic. They showed up every day on time, and did an outstanding job.
Andy R. Renton WA
I was impressed by the salesperson's information and material. Our project manager was responsive and professional, but I expected him to do more site visits. The project went very fast (once it finally started) so there weren't that many days to visit. The siding tear-off and replacement was hardly 6 days total. I'm glad I happen to be on vacation when it took place so I could keep tabs on how things were going. The crew started out with stunning attention to detail, but about half way through it seemed like they were really rushing to be done and I can't say the caulking and details were the same quality as when they started. I understand it is a job site, and I made sure they had at least the requested 3 feet around the house to work. But the crew treated it like an unfinished construction site, not a home being remodeled. I was working on some other projects in the yard, and had some irrigation valves and hoses laid out. I was sure to not be in their way but rather than walk literally a foot or two out of the way they just trampled anything that stood between them and what they were working on. Also now that we have a new puppy that wants to explore the yard, I've noticed a fair number of large paint flakes in the front yard I've had to clean up. This is the first big construction job I've hired out for my home, and I paid top dollar, over $28,000 for less than a week of a siding and not even 3 full days of a paint crew. I have to be honest and feel like I didn't get top dollar attention. Maybe I'm expecting too much, but this was happening during the housing market explosion this summer (2018) and it felt like suddenly we were a small fish on their plate and they had other bigger jobs to worry about impressing us. Also I was surprised at how much material went into the dumpster after the tear off. I'm glad they fixed things that weren't up to their standards but years ago I worked in construction and put up Hardiplank siding on a couple jobs. If I had rushed that fast and thrown that much new material into the dumpster my boss would have chewed me out or worse. I'm not unhappy with the final product, it looks great and they have a great warranty. But I went from feeling like I would get $28K worth of attention to just another job that needed to get done as fast as possible.
Jeff M. Bellevue WA
Before and after was just amazing. Totally transformed the house.
Erin G. Tacoma WA
I have nothing but positive things to say about our experience with Pacific Exteriors LLC. We had a whole house re-side and couldn't be happier with the results. We were initially anxious about the process and the amount of money a project like this costs. However, from the initial meeting with Pacific Exteriors LLC and throughout the rest of the process, our anxiety was eased. Any question or concern we had was answered and dealt with in a timely manner. We are confident in the quality of workmanship and product on our project and we are extremely satisfied with all of the finish details that Pacific Exteriors LLC makes sure are done properly. My neighbor watched the process like a hawk, and he was very impressed! Start to finish, top notch experience.
Julie L. Freeland WA
Quality workmanship
A O. Auburn WA
The company was excellent to work with. Jason made sure everything was done right. Phelix and Gregory were great craftsmen at their work.
Karen H. Snohomish WA
We couldn't be happier with the service provided by Pacific Exteriors. Love our "new" home.
Kim K. Sammamish WA
Pacific Exteriors LLC is an amazing company to work with. They were courteous, on time and exactly what you would want your contractors to be like.
K.J.L. Seattle WA
My experience with Pacific Exteriors LLC was superior, from the initial assessment and bid by the owner of the company, to the project management and work crew. Our project manager was an excellent communicator, and answered all of our questions quickly. The installation crew, and the painting crew were very skilled, and fastidious in their work. I have already referred friends to Pacific Exteriors LLC. I have high regard for their work, and am extremely satisfied with the results. Sometimes, when I drive up to the front of my house, I just sit there and marvel at it. It feels like we have a whole new home.
Melinda M. Seattle WA
Pacific Exteriors did an outstanding job installing Hardie board siding on my home. The job was done on time, the site was clean, and the results look terrific. The project manager checked in with me at regular intervals to make sure everything was as expected.
Jeff F. Bothell WA
From the beginning when we first got the quote to the end of the project, this company was very professional and easy to reach and quick to respond. We had them re-side our entire house, plus paint trim, paint the garage door and front door. We would and have recommended them to others. I wouldn't hesitate to use Pacific Exteriors for any future projects we may have.
Tom G. Edmonds WA
The quality was excellent. They were very detailed. Reasonable price. Very hard workers all the way around. Steve Jump was excellent. Dave was wonderful too. The staff working on it here was on time and got everything handled. Extra little requests were covered.
Robin D. Snohomish WA
I'm so happy I went with this company!
Customer Reviews provided by:
Guild Quality